Product Support Specialist

1 week ago


West Palm Beach, Florida, United States Kelly Tractor CAT Full time
Job SummaryAt Kelly Tractor Co., we are seeking a highly motivated and technical Product Support Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our customers in the construction and agricultural equipment industry.Key Responsibilities
  • Visit customers to inspect equipment and provide recommendations for parts and service.
  • Develop and maintain strong relationships with customers to meet growth targets of parts and service volume.
  • Provide technical assistance to customers and ensure they are aware of all parts and service options offered by Kelly Tractor Co.
  • Prepare repair estimates or quotations and work with the service department to ensure quotes are reasonable.
  • Communicate effectively with customers through regular calls and ensure call reporting requirements are met.
Requirements
  • Valid Florida driver license with a clean record.
  • Excellent communication and technical skills.
  • Ability to work independently and as part of a team.
  • Computer literate with experience in Microsoft Dynamics AX.
What We OfferA competitive salary, commission, and a company vehicle. If you are a motivated and technical individual looking for a challenging role, please apply today.

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