Senior Product Manager, Technical Product Management, Member Experience

4 weeks ago

Dallas, Texas, United States Signify Health Full time
Job Overview

Signify Health is seeking a Senior Product Manager to lead the strategy, roadmap, and execution of an initiative to transform how we use digital technology to manage in-home and online service encounters for millions of Americans and thousands of clinicians per year.

This role will be responsible for product lifecycle management from requirement gathering, definition, team resource sizing, and build vs. buy decision support, to multi-year planning and execution. The successful candidate will work closely with a staff engineer responsible for developing the software architecture and POCs.

Key Responsibilities
  • Product Leadership
    • Develop product/business requirements for digital queueing and hybrid visit types
    • Develop and communicate a business case to company leadership to support funding a dedicated engineering scrum team and build an MVP solution
    • Develop a clear vision and short-term and long-term roadmap with value definitions and measurable output
  • Technical Requirements
    • Develop detailed product specifications and technical requirements in collaboration with staff engineer and internal technical product teams
  • Cross-Functional Collaboration
    • Manage roadmap of dedicated scrum team to deliver MVP solution for digital queueing and hybrid visit types, and inform/influence roadmaps of adjacent development teams
    • Coordinate with senior leaders within the technology organization to effectively deliver on product and application development
    • Collaborate with analytics to measure and support all activities
  • Talent Development
    • Coach more junior product managers, providing mentorship, guidance, and support throughout the development process

This person will accomplish these tasks through deep interactions with a broad range of senior executives leading the functions involved with the development and commercialization of Signify Health's products. They will also be expected to lead a wide range of externally-focused activities including establishing and maintaining active relationships with key customers, monitoring the competitive landscape, and identifying opportunities to leverage emerging technologies.

This person will be responsible for putting in place the processes, tools, and operating mechanisms required of a strong customer and market data-backed product management organization with clear business objectives and rationales as well as a strong product management and execution discipline. This position builds relationships with and influences varying levels of internal and external stakeholders and requires a strong team-focused approach with direct interactions with senior executives, customers, and often requires internal and external presentations.

Demonstrated business acumen, customer focus, and a strong track record of leading teams having successfully managed high-growth portfolios of products and services are essential to the success of this position.

This position reports directly to the Sr. Director of Product Management for Member Experience.

We are looking for someone with:

  • Successful track record of achieving product line and company goals in a high-growth and highly competitive field.
  • Experience in developing products and leading teams in healthcare provider support, medical safety, and/or provider network operations.
  • A minimum of 10 years of relevant industry experience with product development and/or commercialization including 7 years of lifecycle product management or P&L management experience.
  • Bachelor's degree in Computer Science, Engineering, Business, or a related field. MBA or advanced degree is a plus.
  • Knowledge of matching algorithms and queuing theory.
  • Strong understanding of software development processes and ability to collaborate effectively with engineering teams.
  • Demonstrated experience leading the successful development and commercialization of complex products and solutions in new emerging and sometimes poorly defined high-growth areas, leading to fast and sustainable growth.
  • Demonstrated ability to effectively translate a large amount of complex customer, clinical, market, and technical data from multiple sources into a clear value proposition and to articulate and communicate this value proposition to a range of customer and internal audiences.
  • Proven ability to build relationships and work effectively as a leader and peer with other senior functional managers including Technology, Strategy, Clinical, Operations, Sales, Finance, Legal, and Business Development.
  • Demonstrated track record of building, mentoring, and leading a product management team to deliver consistent and predictable execution.
  • Demonstrated strong people management and influencing skills with proven ability and enthusiasm to lead, motivate, inspire, develop, and encourage people, from C-level suite to individual contributors in multiple functional areas.
  • Strong analytical skills with experience with financial modeling or data analysis skills. Ability to build and analyze financial models to forecast and track results.
  • Must have excellent communication skills including oral, written, and presentation techniques with varied internal and external audiences, including technical and non-technical.

The base salary hiring range for this position is $150,000 to $185,000. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.

About Us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals' clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we're able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify's intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we're driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.

We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

  • Senior Product Manager

    4 weeks ago

    Dallas, Texas, United States Amazon Full time

    About the RoleWe are seeking a highly skilled Senior Product Manager - Technical to join our Catalog Integrity team. As a key member of our team, you will be responsible for building and enhancing technical product features to improve abuse detection and prevention activities.This is a global role that requires strong analytical and problem-solving skills,...

  • Senior Technical Product Manager

    3 weeks ago

    Dallas, Texas, United States AT&T Full time

    Job SummaryAs a Senior Technical Product Manager at AT&T, you will be responsible for leading the development of innovative technologies that connect the world. This role requires a strong technical background, excellent communication skills, and the ability to drive cross-functional teams to deliver high-quality products.Key Responsibilities- Manage product...

  • Lead Technical Product Manager

    4 weeks ago

    Dallas, Texas, United States AT&T Full time

    About the RoleAT&T is seeking a Lead Technical Product Manager to join our Consumer Technology eXperience team. As a key member of our team, you will be responsible for charting and executing the course for AT&T's customer and employee digital experience across our consumer distribution channels.ResponsibilitiesDevelop and execute comprehensive marketing...

  • Senior Technical Product Manager

    4 weeks ago

    Dallas, Texas, United States ServiceNow Full time

    Transformative Technical Product Manager OpportunityWe are seeking an experienced Technical Product Manager to lead the development and execution of our internal knowledge management strategy, with a strong emphasis on governance.This role will focus on enhancing the knowledge management systems and processes to support content creation, sharing, and...

  • Technical Product Manager

    3 weeks ago

    Dallas, Texas, United States Tricon Solutions Full time

    **Job Title:** Technical Product Manager - Scrum Experience**Job Summary:** We are seeking a strong technical product manager with scrum experience to join our team at Tricon Solutions.**Key Responsibilities:**Write user stories and set the product direction at the team level.Use case development, story grooming, business case planning, and defining...

  • Senior Technical Product Manager

    3 weeks ago

    Dallas, Texas, United States ServiceNow Full time

    We are seeking an experienced Technical Product Manager to lead the development and execution of our internal knowledge management strategy, with a strong emphasis on governance.This role will focus on enhancing the knowledge management systems and processes to support content creation, sharing, and consumption.The ideal candidate will have strong technical...

  • Senior Product Manager

    4 weeks ago

    Dallas, Texas, United States AT&T Full time

    About the Role:As a Senior Product Manager at AT&T, you will be responsible for shaping the digital experience for millions of users. You will develop and articulate a clear product vision and strategy for the myAT&T Mobile app, ensuring it meets the evolving needs of our customers and aligns with business objectives.Key Responsibilities:Develop and maintain...

  • Senior Product Experience Designer

    3 weeks ago

    Dallas, Texas, United States GTN Technical Staffing Full time

    We are seeking a highly skilled and creative Senior Product Experience Designer to join our growing Product team. As a key member of our team, you will play a pivotal role in defining and shaping user experiences for our world-class cross-platform shopping experience.Responsibilities:Product Strategy & Planning:Innovate and define the product experience to...

  • Senior Product Manager

    3 weeks ago

    Dallas, Texas, United States Databank Full time

    Job Title: Senior Product ManagerAbout the Role:DataBank is seeking a highly skilled Senior Product Manager to lead the development and growth of our cloud infrastructure and managed services products. As a key member of our product team, you will be responsible for conducting market analysis, providing commercial sales support, and developing overall...

  • Product Manager

    4 weeks ago

    Dallas, Texas, United States Amazon Full time

    About the RoleThis is a high-impact and high-visibility position that requires strong execution, technical depth, analytics rigor, and stakeholder engagement. As a Product Manager – Technical, you will work with business stakeholders and engineering teams to define/clarify features, roadmap priority, customer/user experience, compliance, accessibility, and...

  • Product Management Senior Manager

    4 weeks ago

    Dallas, Texas, United States PNC Financial Services Group, Inc. Full time

    Job SummaryWe are seeking a highly skilled Senior Product Manager to lead our ServiceNow product management team. As a key member of our organization, you will be responsible for defining and implementing platform strategies that drive business value.The ideal candidate will have a proven track record of success in product management, with a strong...

  • Senior Production Design Manager

    4 weeks ago

    Dallas, Texas, United States Metasys Technologies, Inc. Full time

    Job Title: Senior Production Design ManagerJob Summary: We are seeking a highly skilled Senior Production Design Manager to join our team at Metasys Technologies, Inc.Key Responsibilities:* Create and modify digital files aligned with brand standards.* Design PowerPoint presentations, illustrations, and graphic assets (logos, templates, etc.).* Ensure...

  • Product Manager

    1 month ago

    Dallas, Texas, United States Capgemini Full time

    Job Title: Product ManagerSogeti, a leading provider of professional technology services, is seeking a skilled Product Manager to join our team. As a Product Manager, you will be responsible for driving the development and launch of new products and features that meet the needs of our customers.Key Responsibilities:Establish partnerships and collaboration...

  • Product Manager

    3 weeks ago

    Dallas, Texas, United States Capgemini Full time

    Capgemini is seeking a skilled Product Manager to join our team. As a Product Manager, you will be responsible for establishing partnerships and collaboration efforts with data producers and consumers. You will understand, approve, and collaborate on aspects of engineering, technical architecture, and design for the product. You will also understand and...

  • Senior Product Manager

    3 weeks ago

    Dallas, Texas, United States Pentasia Full time

    Sdk Product Manager RolePentasia has partnered with a cutting-edge solutions provider focusing on the iGaming & Gambling sector.This role will report directly to the CPO. As a Senior Product Manager, you will play a pivotal role in defining and driving the SDK roadmap, ensuring alignment with our company's goals and customer needs.Key...

  • Senior Product Manager

    3 weeks ago

    Dallas, Texas, United States Pentasia Full time

    Pentasia have partnered with a cutting-edge solutions provider focusing on the iGaming & Gambling sector.Our client solves a critical problem for online sports betting and gambling operators, achieving significant growth in 5 years of operation.As a Senior Product Manager, you will play a pivotal role in defining and driving the SDK roadmap, ensuring...

  • Senior Product Manager Tech Finance Automation

    3 weeks ago

    Dallas, Texas, United States Amazon Full time

    About the RoleWe are seeking an experienced Principal Product Manager to join our Finance Automation Payables Technology team at Amazon. As a key member of our team, you will be responsible for defining and delivering invoice processing products for Amazon Accounts Payable Finance Operations.Key Responsibilities Own and define long-term vision and strategy...

  • Senior Product Manager

    3 weeks ago

    Dallas, Texas, United States TriumphPay Full time

    Product Development Strategist At TriumphPay, we believe our team members make a difference. They make a difference in the lives of their customers, their communities, and with our organization as a whole. That's why we look for team members with an entrepreneurial spirit and a passion to build successful partnerships with our clients. Because at the end of...

  • Senior Product Management Lead

    3 weeks ago

    Dallas, Texas, United States WEX Full time

    Job Title: Senior Manager, Salesforce Product ManagementWe are seeking a highly skilled Senior Manager, Salesforce Product Management to join our team at WEX. In this role, you will be responsible for owning the execution and delivery of the Salesforce product roadmap, collaborating across the business on the product roadmap, and driving unification to...

  • Technical Product Manager Intern

    3 weeks ago

    Dallas, Texas, United States CoreLogic Full time

    At CoreLogic, we're driven by a single mission: to make the property industry faster, smarter, and more people-centric. As a Technical Product Manager Intern, you'll be part of a talented team of 5,000 employees globally, using our network, scale, connectivity, and technology to drive the largest asset class in the world.Our team is committed to cultivating...