Patient Access Coordinator

5 days ago


New York, New York, United States HSS Full time
Job Title: Patient Access Specialist I

Join Hospital for Special Surgery (HSS) as a Patient Access Specialist I and be part of a team that is dedicated to providing exceptional patient care and service.

About the Role:

The Patient Access Specialist I is a highly visible customer service position that is responsible for scheduling, pre-registration, and registration of patients in person and by phone using the Epic system.

Key Responsibilities:
  • Provide exceptional customer service to all patients, visitors, and customers
  • Interview patients and accurately enter and update patient demographics, personal information, and medical history
  • Collect and scan legal IDs, insurance cards, signed consent forms, third party liability documents, and advance care plans
  • Obtain electronic and/or phone benefit verifications, coordinating benefits, determining participating and non-participating insurance coverage
  • Collect co-payments and out of pocket payments
  • Resolve patient checklists and workqueue encounters
  • Perform other related duties incidental to the work described herein
Requirements:
  • High school diploma or equivalent (G.E.D.), may include specialized or vocational courses
  • 0-1 years in a healthcare or related customer service field
Preferred Qualifications:
  • Strong computer skills, with proficiency in office automated tools: e-mail, outlook, and data entry
  • Superior written and oral communication skills
  • Exceptional customer service skills
  • Ability to multi-task
  • Ability to work in a team environment
  • Knowledge of healthcare and health insurance
  • Familiarity with medical terminology
  • Displays positive attitudes towards assignments and others
  • Ability to add, subtract, multiply, divide and calculate percentages
About HSS:

Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.



  • New York, New York, United States Patient Care Full time

    Job Title: LPN Patient Care CoordinatorThe LPN Patient Care Coordinator is a vital member of our Patient Care team, responsible for assisting the Patient Care Manager in coordinating high-quality care to home health patients.This includes ensuring all team staff are skilled and informed, and committed to providing quality care in an efficient manner, in...


  • New York, New York, United States White Glove Placement Full time

    Patient Access Representative OpportunityWe are seeking a skilled Patient Access Representative to join our team at White Glove Placement. As a Patient Access Representative, you will play a critical role in ensuring seamless patient access to healthcare services.Key Responsibilities:Coordinate patient admissions and registrationsVerify patient demographics...


  • New York, New York, United States HSS Full time

    Job Title: Patient Access Specialist IAbout the Role:Hospital for Special Surgery (HSS) is seeking a highly skilled Patient Access Specialist I to join our team. As a key member of our revenue cycle team, you will play a critical role in ensuring seamless patient access and registration processes.Key Responsibilities:Assist with contracts and negotiations...


  • New York, New York, United States St. Luke's Health System Full time

    OverviewAt St. Luke's Health System, our team of Patient Access Specialists strives to deliver exceptional patient experiences by providing professional, timely, and accurate written and verbal communication with patients and caregivers.Key ResponsibilitiesRegistration, scheduling, and referral coordination for patientsDiscussions on financial options and/or...


  • New York, New York, United States Hospital for Special Surgery Full time

    Transform Patient Access at Hospital for Special SurgeryWe are seeking a highly skilled Patient Access Specialist to join our team at HSS Midtown OPC - Registration. As a key member of our interdisciplinary team, you will play a vital role in managing patient flow and providing exceptional customer service to our patients, visitors, and customers.Key...


  • New York, New York, United States Hospital for Special Surgery Full time

    Job SummaryWe are seeking a highly skilled Patient Access Specialist to join our team at Hospital for Special Surgery. As a Patient Access Specialist, you will play a critical role in ensuring the smooth registration and scheduling of patients for our medical services.Key ResponsibilitiesProvide exceptional customer service to patients, visitors, and...


  • New York, New York, United States CCRM Fertility Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Access Coordinator to join our team at CCRM Fertility. As a Patient Access Coordinator, you will play a critical role in ensuring a positive and efficient experience for our patients. Your primary responsibility will be to greet and register patients, answer phones, collect patient...


  • New York, New York, United States Hospital for Special Surgery Full time

    Transform Patient ExperienceHospital for Special Surgery is seeking a highly skilled Patient Access Specialist to join our team at HSS Midtown OPC - Registration. As a key member of our interdisciplinary team, you will play a vital role in ensuring seamless patient flow and exceptional customer service.Key Responsibilities:Provide top-notch customer service...


  • New York, New York, United States Jamaica Hospital Full time

    Join Our Team as a Patient Access RepresentativeThe Department of Ambulatory Care at Jamaica Hospital is seeking experienced Patient Access Representatives to join our team. As a Patient Access Representative, you will play a vital role in ensuring a smooth and efficient patient experience.Key Responsibilities:Conduct screening and intake procedures with...


  • New York, New York, United States RWJBarnabas Health Full time

    Job Title: Patient Access RepresentativeJob Summary:We are seeking a highly skilled Patient Access Representative to join our team at RWJBarnabas Health. As a Patient Access Representative, you will play a critical role in ensuring timely throughput and capturing all necessary data for our patients. You will be responsible for greeting patients in a timely...


  • New York, New York, United States INTEGRIS Health Full time

    Job DescriptionINTEGRIS Health, Oklahoma's largest not-for-profit health system, is seeking a Patient Access Specialist to join our team in Edmond, OK. As a Patient Access Specialist, you will play a critical role in ensuring the efficient operation of our healthcare services, providing exceptional care to our patients, and facilitating expeditious...


  • New York, New York, United States Hospital for Special Surgery Full time

    {"title": "Patient Access Specialist", "description": "Transforming Patient ExperienceHospital for Special Surgery is seeking a highly skilled Patient Access Specialist to join our team. As a key member of our patient access team, you will be responsible for obtaining surgical and diagnostic authorizations, verifying insurance, and communicating with...


  • New York, New York, United States Jefferson Health Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Patient Access Representative to join our team at Jefferson Health. As a Patient Access Representative, you will play a critical role in ensuring that patients receive high-quality care by providing exceptional service and support.Key ResponsibilitiesProvide professional and courteous service to...


  • New York, New York, United States Hospital for Special Surgery Full time

    Unlock Your Potential as a Patient Access SpecialistAt Hospital for Special Surgery, we're on a mission to provide exceptional care to our patients. As a Patient Access Specialist, you'll play a vital role in ensuring seamless access to our services.Key Responsibilities:Obtain authorizations for surgical and radiology proceduresVerify insurance and obtain...


  • New York, New York, United States Terry Reilly Health Services Full time

    Job SummaryTerry Reilly Health Services is seeking a highly skilled Patient Access Specialist to join our team. As a Patient Access Specialist, you will be responsible for providing exceptional customer service to patients and visitors, ensuring a smooth and efficient experience throughout their visit.Key ResponsibilitiesGreet, direct, and assist patients...


  • New York, New York, United States Atlantic Health System Full time

    About the RoleWe are seeking a highly skilled Patient Access Representative to join our team at Morristown Medical Center. As a key member of our Patient Access Department, you will play a vital role in ensuring the smooth registration process for our patients.Key ResponsibilitiesProvide exceptional customer service to patients and families, addressing their...


  • New York, New York, United States Hospital for Special Surgery Full time

    About the RoleWe are seeking a highly skilled and customer-focused Patient Access Specialist to join our team at Hospital for Special Surgery. As a key member of our registration team, you will play a critical role in ensuring a seamless and efficient patient experience.Key ResponsibilitiesProvide Exceptional Customer Service: Deliver outstanding service to...


  • New York, New York, United States The Grand Rehabilitation & Nursing Full time

    Director of Patient AccessThe Grand Rehabilitation & Nursing is seeking a highly skilled Director of Patient Access to join our team. As a key member of our admissions team, you will be responsible for managing a strong client and referral flow, leading the admission process, and marketing for the facility.Key Responsibilities: Assess inquiries and respond...


  • New York, New York, United States Vassar Brothers Medical Center Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Access Liaison to join our team at Vassar Brothers Medical Center. As a key member of our patient access team, you will play a critical role in facilitating patient flow from scheduling through registration check-in, ensuring a seamless and efficient experience for our...


  • New York, New York, United States BTIG Full time

    Job SummaryBTIG is seeking a highly organized and detail-oriented Corporate Access Coordinator to support the Corporate Access team in managing and executing administrative aspects of in-person and virtual corporate marketing. The successful candidate will be responsible for coordinating logistics, executing events, and providing stakeholders with timely...