Customer Accounts Manager
2 weeks ago
Aaron's Family of Companies is seeking a highly skilled Customer Accounts Manager to join our team. As a key member of our customer accounts department, you will be responsible for leading the customer accounts team to achieve company standards for collections and lease renewals.
Key Responsibilities- Manage customer accounts, including maintaining updated customer information and documenting all customer payment appointments.
- Assist the General Manager with operational functions, including account recommendations, payment frequency, and payment history to monitor accuracy.
- Build authentic customer relationships to support customers in their ownership goals and drive sales.
- Manage the collections process by counseling customers to gain timely lease/merchandise renewals.
- Review and close lease agreements, including confirming customer identification, collecting money, and obtaining customer signatures on lease agreements.
- Communicate with customers who have not renewed merchandise agreements.
- Maintain customer contact through phone and home visits.
- Update customer information and maintain accuracy.
- Manage the accounts staff to achieve daily, weekly, and monthly accounts department goals.
- Perform other reasonable duties requested by management.
- At least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy.
- Ability to work a schedule of hours varying from 8 am to 9 pm.
- Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly.
- Two years of college or two years of previous management experience preferred.
- High School diploma or equivalent preferred.
- Excellent interpersonal and communication skills.
- High energy with the ability to effectively perform all functions of the store and multitasking effectively.
- Proper telephone etiquette.
- Uphold the Aaron's Brand and protect company assets.
- Maintain a professional appearance.
- Proficient computer skills.
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Customer Accounts Manager
3 weeks ago
Joplin, Missouri, United States Aaron's Family of Companies Full timeJob Title: Customer Accounts ManagerJob Summary:Aaron's Family of Companies is seeking a highly motivated and customer-focused Customer Accounts Manager to join our team. As a Customer Accounts Manager, you will be responsible for leading the customer accounts department and driving the success of our stores by achieving company standards for collections and...
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Customer Accounts Manager
1 month ago
Joplin, Missouri, United States Aaron's Family of Companies Full timeCustomer Accounts ManagerAaron's Family of Companies is seeking a highly skilled Customer Accounts Manager to join our team. As a key member of our customer-facing department, you will be responsible for managing customer accounts, ensuring timely lease renewals, and providing exceptional customer service.Key Responsibilities:Manage customer accounts,...
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Customer Account Representative
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Sales Account Manager
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Collections Account Manager
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Collections Account Manager
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Collections Account Manager
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Account Manager
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Psychiatry Account Manager
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Sales Account Executive
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Customer Service Manager
1 week ago
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