Sales and Operations Manager

2 weeks ago


Easton, Pennsylvania, United States KustomScapes&Pools LLC Full time
Job Title: Assistant Sales/General Manager

KustomScapes and Pools, a locally owned and expanding outdoor living company, is seeking an Assistant Sales/General Manager to join our team. The ideal candidate will possess strong communication skills, leadership capabilities, and the ability to manage multiple projects and teams effectively.

Key Responsibilities:

  • Assist the Sales/General Manager in overseeing daily operations to ensure efficiency and productivity.
  • Supervise construction crews and adjust the daily personnel schedule to optimize efficiency.
  • Track monthly results and trends to support business forecasting.
  • Develop and maintain relationships with potential and existing customers to foster sales growth.
  • Conduct on-site visits to assess customer needs and recommend appropriate pool designs, equipment, accessories, and services.
  • Assist in preparing and presenting proposals or change orders.
  • Communicate the benefits of our pool products and services effectively.
  • Stay informed about industry trends, competitor offerings, and market developments to maintain a competitive edge.
  • Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction throughout the project.
  • Maintain accurate records of sales activities, customer interactions, and project details.

Requirements:

  • Prior experience in sales, customer service, and construction.
  • Proven ability to excel in a fast-paced environment.
  • Exceptional written and verbal communication skills.
  • Strong leadership capabilities.
  • A minimum of two years of construction management experience preferred.
  • At least two years of experience in pool construction is preferred.
  • At least two years of sales experience is preferred.
  • Proficient in writing reports and professional correspondence.
  • Excellent verbal communication skills, particularly when interacting with customers, clients, and others.
  • A keen eye for identifying non-compliance with regulations or standards, along with the ability to propose effective solutions for deficiencies or issues.
  • Capacity to stand for extended periods, walk in varying climate conditions, navigate uneven terrain, and work in all weather conditions.
  • Willingness to work flexible hours, including some evenings and occasional weekends.
  • Experience in managing subcontractor quality and scheduling.

We take great pride in our distinctive and supportive company culture, which emphasizes our core values and prioritizes the well-being of our team members and customers.

Compensation will be determined by the individual's experience and skill level.



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