Sales and Operations Manager
2 weeks ago
KustomScapes and Pools, a locally owned and expanding outdoor living company, is seeking an Assistant Sales/General Manager to join our team. The ideal candidate will possess strong communication skills, leadership capabilities, and the ability to manage multiple projects and teams effectively.
Key Responsibilities:
- Assist the Sales/General Manager in overseeing daily operations to ensure efficiency and productivity.
- Supervise construction crews and adjust the daily personnel schedule to optimize efficiency.
- Track monthly results and trends to support business forecasting.
- Develop and maintain relationships with potential and existing customers to foster sales growth.
- Conduct on-site visits to assess customer needs and recommend appropriate pool designs, equipment, accessories, and services.
- Assist in preparing and presenting proposals or change orders.
- Communicate the benefits of our pool products and services effectively.
- Stay informed about industry trends, competitor offerings, and market developments to maintain a competitive edge.
- Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction throughout the project.
- Maintain accurate records of sales activities, customer interactions, and project details.
Requirements:
- Prior experience in sales, customer service, and construction.
- Proven ability to excel in a fast-paced environment.
- Exceptional written and verbal communication skills.
- Strong leadership capabilities.
- A minimum of two years of construction management experience preferred.
- At least two years of experience in pool construction is preferred.
- At least two years of sales experience is preferred.
- Proficient in writing reports and professional correspondence.
- Excellent verbal communication skills, particularly when interacting with customers, clients, and others.
- A keen eye for identifying non-compliance with regulations or standards, along with the ability to propose effective solutions for deficiencies or issues.
- Capacity to stand for extended periods, walk in varying climate conditions, navigate uneven terrain, and work in all weather conditions.
- Willingness to work flexible hours, including some evenings and occasional weekends.
- Experience in managing subcontractor quality and scheduling.
We take great pride in our distinctive and supportive company culture, which emphasizes our core values and prioritizes the well-being of our team members and customers.
Compensation will be determined by the individual's experience and skill level.
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