Hotel Guest Services Agent

4 weeks ago


New York, New York, United States Hard Rock Hotel and Casino Atlantic City Full time
Hotel Guest Services Agent

At Hard Rock Hotel and Casino Atlantic City, we are seeking a highly skilled and customer-focused Hotel Guest Services Agent to join our team.

Key Responsibilities:
  • Provide exceptional guest service and ensure a seamless registration, arrival, and departure process for all guests.
  • Maintain thorough knowledge of property amenities and local attractions to best advise guests.
  • Communicate effectively with Customer Care for future reservations and respond to guest requests in a timely manner.
  • Assist with booking guest reservations and provide alternative options when necessary.
  • Offer bell assistance to each guest upon departure and perform other duties as assigned.
Requirements:
  • High School Diploma or equivalent education required and minimum front desk/hotel experience preferred.
  • Ability to work flexible schedules, including nights, weekends, and holidays as required.
  • Strong mathematical skills specific to position responsibilities.
  • Effective communication skills in English, specific to position duties and responsibilities.

We offer a dynamic and fast-paced work environment with opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



  • New York, New York, United States Essex Hotel Management Full time

    Guest Services AgentEssex Hotel Management is seeking a dedicated Guest Services Agent to join our team at the Hampton Inn & Suites in Lake Placid, NY. As a key member of our front desk team, you will be responsible for delivering exceptional guest service and ensuring a seamless stay for our guests.Key Responsibilities:Greet and register guests, ensuring a...


  • New York, New York, United States Hotel Equities Full time

    Job Title: Guest Service AgentHotel Equities, a leading hotel development and hospitality management company, is seeking a highly skilled Guest Service Agent to join our team at the Hilton in Harrisburg, PA.Job Summary:We are looking for a professional and courteous Guest Service Agent to provide exceptional service to our guests. The ideal candidate will...


  • New York, New York, United States The Greenwich Hotel Full time

    Job Title: Front Desk Agent for Luxury HotelWe are seeking a highly skilled and experienced Front Desk Agent to join our team at The Greenwich Hotel. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a seamless stay for our guests.Responsibilities:Guest...

  • Guest Services Agent

    4 weeks ago


    New York, New York, United States Le Meridien Central Park Full time

    Job Title: Guest Services AgentLe Meridien Central Park is seeking a Guest Services Agent to join our team. As a Guest Services Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Responsibilities:Provide warm and welcoming service to all guests, responding to their...

  • Guest Services Agent

    4 weeks ago


    New York, New York, United States Highgate Full time

    Job Title: Guest Services AgentHighgate Hotels is seeking a Guest Services Agent to join our team at The James New York - NoMad. As a Guest Services Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Responsibilities:Provide warm and welcoming service to all guests, responding to...


  • New York, New York, United States Four Seasons Full time

    Front Desk AgentAs a Front Desk Agent at Four Seasons, you will be the first point of contact for our guests, providing a warm welcome and exceptional customer service. Your responsibilities will include checking guests in and out efficiently, handling inquiries and requests promptly, and collaborating with other hotel staff to ensure a seamless guest...


  • New York, New York, United States The Algonquin Hotel Times Square Full time

    Job Title: Guest Services AgentJoin The Algonquin Hotel Times Square team as a Guest Services Agent and provide exceptional service to our guests. As a key member of our front desk team, you will be responsible for ensuring a seamless and enjoyable experience for our guests.Responsibilities:Provide attentive and courteous service to all guests during...

  • Guest Service Agent

    4 weeks ago


    New York, New York, United States Innside New York Full time

    Job Title: Guest Service AgentAt Innside New York, we are seeking a highly skilled Guest Service Agent to join our Front Office team. As a key member of our team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Responsibilities:Greet guests with a warm smile and assist with all...


  • New York, New York, United States Hilton Hotels & Resorts Full time

    Job SummaryWe are seeking a highly skilled Guest Service Agent to join our team at Hilton Hotels & Resorts. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGreet and register guests in a friendly and professional mannerProcess guest...


  • New York, New York, United States M Social Hotel Full time

    Job Title: Guest Services AgentJoin M Social Hotel as a Guest Services Agent and be part of a dynamic team that delivers exceptional guest experiences.Job SummaryWe are seeking a highly motivated and customer-focused Guest Services Agent to provide attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at...

  • Guest Service Agent

    4 weeks ago


    New York, New York, United States Fairfield Inn & Suites by Marriott New York ManhattanDowntown East Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Service Agent to join our team at Fairfield Inn & Suites by Marriott New York Manhattan/Downtown East. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and enjoyable.Key ResponsibilitiesProvide warm and...


  • New York, New York, United States Kimpton Hotel Full time

    Job SummaryThe Guest Services Agent is a key member of our hotel team, responsible for providing exceptional service to our guests. This role involves registration and check-out, PBX operations, mail and message service, and ensuring a seamless experience for our guests.Key ResponsibilitiesReview arrivals and note special requests, blocking rooms as...

  • Guest Service Agent

    4 weeks ago


    New York, New York, United States Hilton Hotels & Resorts Full time

    Job Title: Guest Service AgentAbout the Role:We are seeking a highly skilled and customer-focused Guest Service Agent to join our Front Office Team at the New York Hilton Midtown. As a key member of our team, you will be responsible for delivering exceptional guest experiences and ensuring that every guest feels valued and respected.Key...


  • New York, New York, United States M&R Hotel Management Full time

    Job Summary:As a Guest Services Agent, Night Audit Relief, you will be responsible for providing exceptional guest service and ensuring a smooth night audit process. This role requires a high level of attention to detail, excellent communication skills, and the ability to work independently in a fast-paced environment.Key Responsibilities:Provide prompt and...


  • New York, New York, United States Holiday Inn Express and Suites Bronx Full time

    Job SummaryWe are seeking a highly motivated Guest Service Agent to join our team at Holiday Inn Express and Suites, Bronx. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring a seamless stay for our valued customers.Key ResponsibilitiesProvide warm and welcoming service to guests,...


  • New York, New York, United States TownePlace Suites by Marriott Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at TownePlace Suites by Marriott. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and enjoyable.Key ResponsibilitiesProvide prompt and courteous service to guests,...


  • New York, New York, United States The Mark Full time

    Job Title: Hotel Reservations AgentWe are seeking a highly motivated and detail-oriented Hotel Reservations Agent to join our team at The Mark. As a key member of our front desk team, you will be responsible for providing exceptional guest service and ensuring a seamless reservation experience.Key Responsibilities:Process and manage hotel reservations,...


  • New York, New York, United States W27 Full time

    Job Summary:As a Guest Service Agent at Hotel Alameda, you will be responsible for providing exceptional customer service to our guests. Your primary goal will be to ensure that every guest has a memorable and enjoyable stay with us.Key Responsibilities: Provide prompt and courteous service to guests, responding to their needs and requests in a timely and...


  • New York, New York, United States Highgate Full time

    Key Responsibilities: Provide exceptional service to guests during check-in, throughout their stay, and at checkout. Maximize room revenue and occupancy while ensuring a positive guest experience. Collaborate with hotel staff to resolve guest issues and concerns. Maintain a clean and organized work environment to ensure efficient service delivery.About the...


  • New York, New York, United States Hilton Hotels Corporation Full time

    Hotel Guest Service AgentAs a Guest Service Agent at Hilton Hotels Corporation, you will be responsible for providing exceptional customer service to our guests.Key Responsibilities:Register guests and complete the check-in processAssist guests with check-out and respond to their inquiriesDemonstrate a thorough knowledge of hotel information and servicesUse...