Hotel Guest Services Agent
4 weeks ago
At Hard Rock Hotel and Casino Atlantic City, we are seeking a highly skilled and customer-focused Hotel Guest Services Agent to join our team.
Key Responsibilities:- Provide exceptional guest service and ensure a seamless registration, arrival, and departure process for all guests.
- Maintain thorough knowledge of property amenities and local attractions to best advise guests.
- Communicate effectively with Customer Care for future reservations and respond to guest requests in a timely manner.
- Assist with booking guest reservations and provide alternative options when necessary.
- Offer bell assistance to each guest upon departure and perform other duties as assigned.
- High School Diploma or equivalent education required and minimum front desk/hotel experience preferred.
- Ability to work flexible schedules, including nights, weekends, and holidays as required.
- Strong mathematical skills specific to position responsibilities.
- Effective communication skills in English, specific to position duties and responsibilities.
We offer a dynamic and fast-paced work environment with opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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Hotel Guest Services Representative
1 month ago
New York, New York, United States Essex Hotel Management Full timeGuest Services AgentEssex Hotel Management is seeking a dedicated Guest Services Agent to join our team at the Hampton Inn & Suites in Lake Placid, NY. As a key member of our front desk team, you will be responsible for delivering exceptional guest service and ensuring a seamless stay for our guests.Key Responsibilities:Greet and register guests, ensuring a...
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Guest Service Representative
2 weeks ago
New York, New York, United States Hotel Equities Full timeJob Title: Guest Service AgentHotel Equities, a leading hotel development and hospitality management company, is seeking a highly skilled Guest Service Agent to join our team at the Hilton in Harrisburg, PA.Job Summary:We are looking for a professional and courteous Guest Service Agent to provide exceptional service to our guests. The ideal candidate will...
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Front Desk Agent for Luxury Hotel
4 weeks ago
New York, New York, United States The Greenwich Hotel Full timeJob Title: Front Desk Agent for Luxury HotelWe are seeking a highly skilled and experienced Front Desk Agent to join our team at The Greenwich Hotel. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a seamless stay for our guests.Responsibilities:Guest...
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Guest Services Agent
4 weeks ago
New York, New York, United States Le Meridien Central Park Full timeJob Title: Guest Services AgentLe Meridien Central Park is seeking a Guest Services Agent to join our team. As a Guest Services Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Responsibilities:Provide warm and welcoming service to all guests, responding to their...
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Guest Services Agent
4 weeks ago
New York, New York, United States Highgate Full timeJob Title: Guest Services AgentHighgate Hotels is seeking a Guest Services Agent to join our team at The James New York - NoMad. As a Guest Services Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Responsibilities:Provide warm and welcoming service to all guests, responding to...
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Hotel Guest Service Representative
2 weeks ago
New York, New York, United States Four Seasons Full timeFront Desk AgentAs a Front Desk Agent at Four Seasons, you will be the first point of contact for our guests, providing a warm welcome and exceptional customer service. Your responsibilities will include checking guests in and out efficiently, handling inquiries and requests promptly, and collaborating with other hotel staff to ensure a seamless guest...
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Guest Services Representative
3 weeks ago
New York, New York, United States The Algonquin Hotel Times Square Full timeJob Title: Guest Services AgentJoin The Algonquin Hotel Times Square team as a Guest Services Agent and provide exceptional service to our guests. As a key member of our front desk team, you will be responsible for ensuring a seamless and enjoyable experience for our guests.Responsibilities:Provide attentive and courteous service to all guests during...
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Guest Service Agent
4 weeks ago
New York, New York, United States Innside New York Full timeJob Title: Guest Service AgentAt Innside New York, we are seeking a highly skilled Guest Service Agent to join our Front Office team. As a key member of our team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Responsibilities:Greet guests with a warm smile and assist with all...
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Hotel Guest Services Representative
3 weeks ago
New York, New York, United States Hilton Hotels & Resorts Full timeJob SummaryWe are seeking a highly skilled Guest Service Agent to join our team at Hilton Hotels & Resorts. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGreet and register guests in a friendly and professional mannerProcess guest...
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Guest Services Representative
4 weeks ago
New York, New York, United States M Social Hotel Full timeJob Title: Guest Services AgentJoin M Social Hotel as a Guest Services Agent and be part of a dynamic team that delivers exceptional guest experiences.Job SummaryWe are seeking a highly motivated and customer-focused Guest Services Agent to provide attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at...
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Guest Service Agent
4 weeks ago
New York, New York, United States Fairfield Inn & Suites by Marriott New York ManhattanDowntown East Full timeJob SummaryWe are seeking a highly motivated and customer-focused Guest Service Agent to join our team at Fairfield Inn & Suites by Marriott New York Manhattan/Downtown East. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and enjoyable.Key ResponsibilitiesProvide warm and...
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Guest Services Ambassador
5 days ago
New York, New York, United States Kimpton Hotel Full timeJob SummaryThe Guest Services Agent is a key member of our hotel team, responsible for providing exceptional service to our guests. This role involves registration and check-out, PBX operations, mail and message service, and ensuring a seamless experience for our guests.Key ResponsibilitiesReview arrivals and note special requests, blocking rooms as...
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Guest Service Agent
4 weeks ago
New York, New York, United States Hilton Hotels & Resorts Full timeJob Title: Guest Service AgentAbout the Role:We are seeking a highly skilled and customer-focused Guest Service Agent to join our Front Office Team at the New York Hilton Midtown. As a key member of our team, you will be responsible for delivering exceptional guest experiences and ensuring that every guest feels valued and respected.Key...
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Guest Services Agent, Night Audit Relief
4 days ago
New York, New York, United States M&R Hotel Management Full timeJob Summary:As a Guest Services Agent, Night Audit Relief, you will be responsible for providing exceptional guest service and ensuring a smooth night audit process. This role requires a high level of attention to detail, excellent communication skills, and the ability to work independently in a fast-paced environment.Key Responsibilities:Provide prompt and...
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Hotel Guest Service Representative
2 weeks ago
New York, New York, United States Holiday Inn Express and Suites Bronx Full timeJob SummaryWe are seeking a highly motivated Guest Service Agent to join our team at Holiday Inn Express and Suites, Bronx. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring a seamless stay for our valued customers.Key ResponsibilitiesProvide warm and welcoming service to guests,...
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Guest Service Agent TownePlace Suites
1 month ago
New York, New York, United States TownePlace Suites by Marriott Full timeJob SummaryWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at TownePlace Suites by Marriott. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and enjoyable.Key ResponsibilitiesProvide prompt and courteous service to guests,...
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Hotel Reservations Agent
4 weeks ago
New York, New York, United States The Mark Full timeJob Title: Hotel Reservations AgentWe are seeking a highly motivated and detail-oriented Hotel Reservations Agent to join our team at The Mark. As a key member of our front desk team, you will be responsible for providing exceptional guest service and ensuring a seamless reservation experience.Key Responsibilities:Process and manage hotel reservations,...
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Hotel Guest Service Representative
2 weeks ago
New York, New York, United States W27 Full timeJob Summary:As a Guest Service Agent at Hotel Alameda, you will be responsible for providing exceptional customer service to our guests. Your primary goal will be to ensure that every guest has a memorable and enjoyable stay with us.Key Responsibilities: Provide prompt and courteous service to guests, responding to their needs and requests in a timely and...
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Hotel Guest Experience Specialist
1 week ago
New York, New York, United States Highgate Full timeKey Responsibilities: Provide exceptional service to guests during check-in, throughout their stay, and at checkout. Maximize room revenue and occupancy while ensuring a positive guest experience. Collaborate with hotel staff to resolve guest issues and concerns. Maintain a clean and organized work environment to ensure efficient service delivery.About the...
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Guest Service Representative
2 weeks ago
New York, New York, United States Hilton Hotels Corporation Full timeHotel Guest Service AgentAs a Guest Service Agent at Hilton Hotels Corporation, you will be responsible for providing exceptional customer service to our guests.Key Responsibilities:Register guests and complete the check-in processAssist guests with check-out and respond to their inquiriesDemonstrate a thorough knowledge of hotel information and servicesUse...