Intake Coordinator

3 weeks ago


Marquand, Missouri, United States The John H. Boner Community Center Inc Full time
About the Role

The John H. Boner Community Center Inc is seeking a highly skilled and compassionate Intake Specialist to join our team. As the first point of contact for individuals seeking our services, you will play a vital role in assessing client needs, providing information about our programs, and ensuring they connect with the right resources.

Key Responsibilities
  • Conduct initial assessments to understand client needs and eligibility
  • Collect detailed information and maintain confidentiality, ensuring compliance with privacy policies
  • Refer clients to suitable internal and external services, following up to ensure they receive the support they need
  • Work closely with various departments and external providers, staying updated on program changes and coordinating resources
  • Document client interactions, manage data, and generate reports
  • Participate in team meetings and community outreach activities to promote our programs and services
Requirements
  • Background in Social Services, Human Services, or a related field, or 3-5 years of progressive experience
  • Excellent customer service skills, with the ability to build effective relationships
  • High-level interpersonal and problem-solving skills, with the ability to navigate sensitive issues with tact and empathy
  • Detail-oriented and tech-savvy, with a keen eye for detail and comfort using technology
  • Proactive and resourceful, with the ability to take initiative and meet client and organizational objectives
  • Strong communication skills, with the ability to interact with employees, management, clients, and community partners at all levels
About Us

The John H. Boner Community Center Inc is a dynamic organization dedicated to empowering our community. We are committed to providing high-quality services and programs that make a meaningful impact in the lives of those we serve.


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