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Customer Service Engineer III
4 weeks ago
Job Summary: We are seeking a highly skilled Customer Service Engineer III to join our team at Canon Medical Systems USA, Inc. As a key member of our field service operations, you will be responsible for installing, maintaining, and servicing medical imaging equipment on multiple products in one modality.
Key Responsibilities:
- Install and maintain equipment in multiple product lines.
- Perform PM inspections per equipment specifications and standards.
- Prepare work orders, parts orders, part returns, mileage logs, expense forms, time sheets, and other administrative paperwork.
- Improve personal productivity by enhancing product knowledge through formal and on-the-job training.
- Service and periodic maintenance of diagnostic imaging equipment on multiple products in one modality.
- Answer technical and applications questions.
- Perform and document FDA and SPD testing on assigned products.
- Support field service operations with technical knowledge on multiple product lines.
Requirements:
- 3 years of field service experience.
- Electronics technology or equivalent work experience in lieu of degree.
Location: Chico, Redding, Yuba City, San Jose, Oakland, Hayward, Danville – any East Bay, CA. Must be flexible and willing to support East Bay to Sacramento and North, up to Chico.
About Us: Canon Medical Systems USA, Inc. offers a competitive salary and benefits package and supports a diverse workplace. We are an equal opportunity employer and welcome all qualified applicants.
