Part-time Barista
2 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Part-time Barista at Michigan State University. As a key member of our retail sales team, you will be responsible for delivering exceptional customer experiences and providing top-notch service to our students, faculty, and staff.
Key Responsibilities- Customer Service: Provide personalized experiences for customers by demonstrating knowledge of our coffee, products, and offers.
- Product Knowledge: Develop expertise in our coffee and products, and maintain a clean and organized store environment.
- Teamwork: Contribute to the success of the team and support others to do their best work.
- Operational Tools: Use operational tools, such as Beverage and Food cards, to develop coffee/product knowledge and help customers find their favorites.
- Cash Handling: Accurately ring customer orders and follow proper cash handling procedures.
- Customer Service Commitment: Follow our customer service commitment, including smiling, offering a friendly greeting, learning customers' names and orders, assuming the best in others, and saying thank you.
- Communication Skills: Actively seek to recognize, include, appreciate, support, and delight our customers.
- Availability: Be available to work a consistent schedule, including weekends and later shifts past 5:00pm, depending on operational needs and special events.
- Previous Experience: Previous barista, cash handling, customer service, and/or food service experience.
Michigan State University is an equal employment opportunity employer and welcomes applications from diverse candidates. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, or protected veteran status.
Physical DemandsThe physical demands of this position include the ability to move up to 10 pounds and stand for long periods of time.
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