Parent Support Specialist

1 week ago

National City, California, United States OPSAM Health Full time
Job Title: Parent Support Specialist

Job Summary:

OPSAM Health is seeking a dedicated and culturally competent Parent Support Specialist to support the families of students enrolled in the Resourceful Adolescents Program (RAP-A). The ideal candidate will be a parent of a child/children who struggled with behavioral health challenges/diagnosis and who received psychotherapeutic or psychiatric services.

Key Responsibilities:

  • Provide support, encouragement, and mentorship to parents of children participating in the RAP-A program.
  • Promote self-advocacy and help families develop natural community supports and protective factors.
  • Assist families in understanding and navigating the behavioral health system, juvenile justice system, child welfare system, education system, early childhood care, and regional centers.

Individual and Group Coaching:

  • Offer individual coaching and support to parents, helping them articulate their concerns and participate actively in their child's treatment plans and goal setting.
  • Facilitate support groups for parents, providing resources, encouragement, and a connection to other parents experiencing similar challenges.
  • Provide monthly parenting workgroups at the schools for staff, parents, and community members.

Education and Training:

  • Educate parents on different behavioral health practices, medication options, and evidence-based practices to assist them in making informed decisions about their child's care.
  • Provide training to primary caregivers and professionals on the parent perspective, including topics such as racial and ethnic disparities, implicit bias, and racial trauma.
  • Provide training to clinicians and OPSAM Health providers on engagement strategies for working with parents and children and youth to reduce barriers to accessing health services.

Advocacy and System Navigation:

  • Advocate on behalf of families within various systems, ensuring that their rights and the rights of their children are upheld.
  • Model and mentor interactions with different child-serving systems, promoting positive and effective communication.
  • Assist families in building independence, self-advocacy, and sufficiency.

Crisis and Safety Management:

  • Develop and implement crisis and safety management plans in collaboration with families and professionals, schools, and clinics.
  • Provide education and support around crisis and suicide awareness/prevention for children and their caregivers.

Quality Management:

  • Contributes to the success of the organization by participating in quality improvement activities. Take part in peer audits. Attends appropriate QA meetings and trainings. Performs job duties within scope of practice, and in accordance with best practices, in a legal and ethical manner.

Qualifications:

  • Lived Experience: Must be a parent of a child/children who struggled with behavioral health challenges/diagnosis and who received psychotherapeutic or psychiatric services.
  • Education: High School diploma or GED.
  • Communication Skills: Strong listening, active listening, dispute resolution, confidentiality, documentation, and team communication skills.
  • Behavioral Health Knowledge: Understanding of behavioral health services and symptoms, common childhood mental health diagnoses, prevention and early intervention services, and the impact of isolation, stigma, grief, guilt, and depression on families.
  • Crisis Management: Knowledge of crisis and safety management plans, domestic violence, and suicide awareness/prevention.
  • System Navigation: Familiarity with the behavioral health system, juvenile justice system, child welfare system, education system (SELPAS, IEP process, and community school districts, early childhood care and education, and regional centers/social services safety net program).

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