Business Controls Specialist

2 days ago

New York, New York, United States Bank of America Full time
Job Title: Business Controls Specialist

Bank of America is seeking a highly motivated and detail-oriented Business Controls Specialist to join our team. As a Business Controls Specialist, you will play a critical role in driving and executing internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF).

Key Responsibilities:
  • Provide analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards.
  • Monitor and test controls and implement quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation.
  • Collaborate with senior management and other team members to produce performance results and analysis packages for senior management and communicate performance by facilitating meeting routines.
  • Maintain a culture of compliance and support the identification, escalation, and timely mitigation of compliance/quality risks.
  • Apply knowledge and expertise to influence business managers and peers to ensure enforcement of the QC/QA program.
  • Interface with auditors, business, and support leaders.
  • Oversee the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards.
  • Support the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation.
  • Implement optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts.
  • Conduct and coordinate quality inspection reviews to enhance employee performance and control effectiveness.
  • Perform QA activities, including executing on controls, managing cases, and reporting results.
  • Execute initiatives by identifying areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance QA program success.
  • Support the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluate data and information relevant to inspection metrics to support governance activities for dashboard reporting.
Requirements:
  • 3+ years of experience with risk management, and/or AML Know-Your-Client/Client Due Diligence (KYC/CDD disciplines in a global investment bank.
  • Highly motivated, proactive, and a self-starter; strong sense of ownership and ability to create and execute plans without daily oversight.
  • Awareness and understanding of the wider business, market, and regulatory environment.
  • Ability to interact and influence across all levels of the organization.
  • Excellent verbal, written, and interpersonal communication skills.
  • Data management experience (data quality, governance, etc.).
  • Strong Microsoft Office Suite (Excel, PowerPoint, Visio, etc.) experience.
  • Control-focused mindset and relative understanding of regulatory and reputational risks by applying adequate business context for appropriate groups like audit, regulators.
  • Ability to manage multiple projects at once by prioritization and meeting deadlines.
  • Able to identify and remediate risks in a timely manner.
  • Critical thinker; ability to analyze problems and identify both tactical and strategic solutions to address.
  • Knowledge of AML and/or GBGM businesses preferred.
  • Ability to assess the effectiveness of arrangements to deliver effective governance, oversight, and controls in the business.
  • Project management, ability to deliver change at program level.
  • Strong interpersonal and overall communication skills (written and verbal).
  • Must be flexible and have experience working in a fast-paced environment.
Skills:
  • Controls Management.
  • Issue Management.
  • Monitoring, Surveillance, and Testing.
  • Quality Assurance.
  • Risk Management.
  • Analytical Thinking.
  • Attention to Detail.
  • Critical Thinking.
  • Problem Solving.
  • Written Communications.
  • Decision Making.
  • Innovative Thinking.
  • Prioritization.
  • Recording/Organizing Information.
  • Research.
Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial, and municipal laws.

The company also prohibits discrimination on other bases such as medical condition, marital status, or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE.

To view the "EEO is the Law" Supplement, CLICK HERE.

View the LA County Fair Chance Ordinance.

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE.

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

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