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Business Control Specialist
2 months ago
At Bank of America, we are driven by a shared purpose to help make financial lives better through the power of every connection. Our approach to Responsible Growth is centered around being a great place to work for our teammates around the world. We strive to be a diverse and inclusive workplace for everyone, hiring individuals with a broad range of backgrounds and experiences and investing heavily in their growth and well-being.
We believe in the importance of working together and offering flexibility to our employees. Our approach to flexibility is multi-faceted, depending on the various roles in our organization.
This role will support the Global Payments Solutions Business Control and Governance team in ensuring policy adherence across Global Payments Solutions. The successful candidate will drive and execute compliance with the Global Third Party management program, supporting the FLU Third Party Executive and functions related to Third Party Governance and Performance Management for the Global Payments Solutions third party portfolio.
Key Responsibilities:- Develop and maintain GPS Third Party procedures and playbooks
- Partner with GPS senior leaders, as well as Sourcing, Vendor Management, GIS, Data and Business Continuity partners to understand and escalate GPS-owned and -used Third Party risks and issues
- Prepare materials for and lead GPS Third Party governance routines, and coordinate escalations to enterprise Third Party risk routines
- Provide Third Party risk and governance subject matter expertise to GPS business partners across GPS global footprint
- Support the execution of required Third Party Requirements routines, Cyber Security escalations, vendor risk assessments (VLRA), Sourcing requests and Third Party strategy
- Support the design and effectiveness of the risk and control environment and ensure adherence to enterprise-wide standards
- Perform non-performing Third Party metric root cause analysis and prepare and manage Go to Green plans
- Review and challenge data transmission registrations (DTRs) and Third Party risk assessments to ensure accurate and complete documentation of external data transmissions
- Review and challenge Third Party information security remediation plans in partnership with GIS
- Support Third Party alignments to Processes in the Single Process Inventory
- Support Third Party Audit and Regulatory engagements and Audit Issue remediation activities
- Support and guide GPS business partners in completing outsourcing materiality assessments
- 3+ years Business Control experience with Third Party Management and/or Data Management
- Experience planning and supporting large scale projects
- Ability to drive projects to meet critical milestones and identify potential roadblocks for the team
- Strong project management skills; attention to detail; ability to drive projects to conclusion
- Ability to manage multiple tasks and stakeholders at once, prioritize workflow and deliver results under pressure and time constraints
- Excellent organizational skills with a keen ability to prioritize daily tasks with project work as well as ad hoc requests
- Proven verbal and written communication skills and presentation skills
- Ability to synthesize information and summarize key themes
- Strong analytical skills
- Ability to work under pressure, calmly within tight deadlines and escalate appropriately
- Able to develop and maintain good working relationships
- Self-starter, motivated and reliable; ability to work well and seamlessly within a team without a continuous high level of guidance
- Proficiency in using MS Word, Excel, PowerPoint, SharePoint and WebEx
- Bachelor's Degree or equivalent work experience
- Experience in business control function roles, operations or services preferred
- Strong risk mindset with process and controls background, actively debate and escalate issues and concerns
- Proven track record in being able to work effectively in a fast-paced, dynamic, highly matrix and complex environment
- Proven ability to develop Senior Executive presentations and strong communication skills
- Experience drafting and managing ORCIT Action Plans for non-performing metrics
- Single Process Inventory knowledge or Process Delegate experience
- Experience requesting Data Transmission Registrations (DTRs)
- Audit Issue management experienceFamiliarity with Third Party information security requirements and/or assessments
1st shift (United States of America)
40 hours per week