Customer Service Representative

3 days ago


Wayne, Pennsylvania, United States Smashburger Full time
Job Overview

We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Smashburger in Radnor, PA. As a Cashier/Food Runner, you will be the face of our restaurant, providing exceptional customer service and ensuring a positive dining experience for our guests.

About the Role

This is a full-time position with a flexible schedule, including nights, weekends, and holidays. You will be responsible for taking orders, processing transactions, and maintaining a clean and well-stocked work area. Your strong communication skills, positive attitude, and ability to work as part of a team will make you an ideal candidate for this role.

Key Responsibilities
  • Taking orders via touchscreen register and accurately processing transactions
  • Providing exceptional customer service and ensuring guest satisfaction
  • Maintaining a clean and well-stocked work area, including floors, windows, restrooms, tables, chairs, counters, and equipment
  • Assisting customers with questions and concerns

Requirements

To be successful in this role, you must have:
  • Availability to work varied hours and days, including nights, weekends, and holidays
  • The physical ability to stand for extended periods and move/ lift boxes

Benefits

As a valued member of our team, you will enjoy a competitive salary of $15-$20 per hour, depending on experience. You will also benefit from a fun and dynamic work environment, opportunities for career advancement, and a commitment to promote from within.

Why Join Our Team?

At Smashburger, we value our employees and strive to create a work environment that is both fun and rewarding. We offer competitive pay, great perks, and opportunities for career advancement. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply.

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