Customer Service Ambassador

3 days ago


Wayne, Pennsylvania, United States Stephen Diorio - State Farm Agent Full time

As a Community Outreach Representative at Stephen Diorio - State Farm Agent, you will be the face of our agency, responsible for establishing strong relationships with our community members. If you're passionate about customer service and have a knack for problem-solving, we encourage you to apply.

The estimated annual salary for this position is $50,000-$65,000, depending on experience. In this role, you will be the primary point of contact for customers, providing them with exceptional service and support. Your duties will include:

Job Responsibilities:

  • Establish Customer Relationships: Develop trust with clients by providing personalized attention and follow-up as needed.
  • Provide Excellent Customer Service: Respond promptly and accurately to customer inquiries, addressing their concerns and needs in a friendly and professional manner.
  • Coordinate with Agency Team Members: Work closely with other team members to ensure seamless customer support and coordination.

Requirements:

  • Dedicated to customer service and building strong relationships.
  • Excellent communication and interpersonal skills.
  • Proactive in problem-solving and issue resolution.

What We Offer:

  • Hourly pay plus commission/bonus structure.
  • Paid time off (vacation and personal/sick days).
  • Health benefits.
  • Valuable career-building experience.


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