Customer Service Ambassador

3 weeks ago


Wayne, Pennsylvania, United States Smashburger Full time

Compensation: $12-$15 per hour. At Smashburger, we're passionate about serving up more than just burgers - we're dedicated to providing an exceptional guest experience.

About the Role:

We're seeking a skilled Customer Service Ambassador to join our team as a Guest Service Expert. As a key member of our front-line staff, you'll be responsible for delivering world-class customer service and ensuring every guest leaves feeling satisfied and eager to return. Your primary duties will include:

  • Greeting guests with a smile and creating a welcoming atmosphere
  • Showcasing your customer service superpowers and resolving any issues that may arise
  • Staying one step ahead to anticipate guests' needs and exceed their expectations

Requirements:

To succeed in this role, you'll need to possess excellent communication and interpersonal skills, be able to work well under pressure, and have a passion for delivering exceptional customer experiences. You'll also need to be physically able to stand for extended periods and move around the restaurant with ease.

Benefits:

In addition to a competitive hourly rate, we offer a range of benefits, including opportunities for career growth and development, a fun and supportive work environment, and discounts on our delicious menu items.



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