Automotive Service Representative

2 weeks ago


Barnstable, Massachusetts, United States Monro Muffler Brake Full time
Job Description

At Monro Muffler Brake, we're committed to delivering exceptional service to our guests. As a Guest Care Specialist, you'll play a vital role in ensuring our customers receive a superior experience.

Responsibilities:
  • Provide exceptional customer service, engaging with guests on the phone and in-store to build trust and understand their needs.
  • Successfully complete our training program to execute our selling process and drive sales of automotive repair services and tires.
  • Assist with customer care, work order completion, register assistance, facility maintenance, and outside purchase ordering under the direction of management.
  • Perform basic and detailed opening and closing responsibilities as a secondary key carrier.
Requirements:
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and as part of a team.

We offer a competitive hourly rate and opportunities for growth and development. If you're passionate about delivering exceptional customer service and have a strong work ethic, we encourage you to apply for this exciting opportunity.



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