Customer Service Representative

1 week ago


Pleasant Grove, Utah, United States Marriott Hotels Full time
Unlock Your Potential with Marriott Hotels

As a Front Desk Agent, you'll be part of a dynamic team that delivers exceptional guest experiences. With over 7,500 hotel properties and 30 top hotel brands, Marriott offers unparalleled opportunities for growth and development.

Key Responsibilities:
  • Process guest check-ins, ensuring seamless room assignments and key issuance.
  • Manage various payment types, including room charges, cash, checks, debit, and credit.
  • Resolve late and disputed charges during check-outs.
  • Respond to guest calls, messages, and requests in a timely and professional manner.
  • Complete designated cashier and closing reports in our computer system.

At Marriott, we're committed to helping you live life to its fullest. Join our team and discover a world of possibilities.



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