Bartender - Buckeye Bourbon House

2 weeks ago

Columbus, Ohio, United States Hotel Resource Full time
Bartender Job Description

Job Summary:

We are seeking a skilled Bartender to join our team at Buckeye Bourbon House. As a Bartender, you will be responsible for providing exceptional customer service, mixing drinks, and maintaining a clean and welcoming bar area.

Key Responsibilities:

  • Maintain a warm and friendly demeanor at all times.
  • Prepare beverages and cocktails according to hotel standards.
  • Serve guests with all beverage requirements in a friendly, courteous, and professional manner.
  • Break down bar after the completion of functions, storing liquor, supplies, and equipment according to hotel standards.
  • Follow all state liquor laws.
  • Know hotel services and facilities.
  • Abide by all hotel policies and safety rules.
  • Respond to guests' problems, complaints, and accidents.
  • Be familiar with all fire exit locations and fire extinguisher locations and know how to operate.
  • Ensure that the bar and service areas are kept clean and tidy during service.
  • Ensure overall guest satisfaction.

Requirements:

  • Flexible and long hours sometimes required.
  • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
  • Ability to stand during entire shift.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous, and service-oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
  • Perform other duties as requested by management.

Benefits:

  • Competitive Pay aligned with the local market.
  • Great Benefits including various levels of Medical plans, prescription discounts, plus vision/dental.
  • 401K Retirement Program with company contribution.
  • Complimentary Hotel Room Night Program.
  • Group Life Insurance equal to your annual salary.
  • Voluntary Short and Long Term Disability Programs.
  • Verizon Wireless Discount.
  • Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix.

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