Patient Access Coordinator

1 day ago


Fenton, Michigan, United States McLaren Health Care Corporation Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at McLaren Health Care Corporation. As a Patient Access Representative, you will play a critical role in ensuring a smooth and timely registration/admission process for our patients.

Key Responsibilities
  • Under the direction of the Patient Access Registration Front Line leadership team, you will be accountable for ensuring a seamless registration/admission process.
  • You will work closely with patients, families, and healthcare teams to gather and verify demographic and insurance information.
  • Utilizing your excellent communication and interpersonal skills, you will provide exceptional customer service and resolve any issues that may arise during the registration process.
  • You will maintain accurate and up-to-date records, ensuring compliance with regulatory requirements and company policies.
  • Collaborate with the healthcare team to ensure accurate and timely processing of patient information.
Requirements
  • High school diploma or equivalent required.
  • One year of experience in a customer service role or healthcare industry.
Preferred Qualifications
  • Working knowledge of Windows, Excel, Word, Outlook, Cerner, EPIC, or other EMR systems, Electronic Eligibility Systems, and various websites for third-party payers for verification.
  • Medical terminology preferred.
Equal Opportunity Employer

We are an equal opportunity employer committed to providing employment opportunity without regard to an individual's race, color, age, religion, sex/pregnancy (including pregnancy/childbirth or pregnancy/childbirth-related conditions), sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other status prohibited by applicable laws.



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