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Parts Manager

2 months ago

Fenton, Michigan, United States Randy Wise Automotive Team Full time
Job Overview

Randy Wise Automotive Team is seeking a highly skilled and experienced Parts Manager to join our team. As a key member of our organization, you will be responsible for ensuring our customers receive top-notch service and access to quality parts for their vehicles.

We take pride in our commitment to excellence and dedication to our community. Our team is dynamic and fast-paced, and we are looking for someone who can thrive in this environment and make a meaningful contribution to our success.


Key Responsibilities
  • Manage and maintain accurate inventory records, track stock levels, and order parts as needed to meet customer demands.
  • Provide exceptional customer service, offering advice on parts selection and ensuring a positive shopping experience.
  • Collaborate with the service department and other team members to coordinate part orders and ensure timely delivery.
  • Negotiate pricing and resolve issues with parts suppliers to ensure timely deliveries.
  • Train and mentor parts department staff to enhance their product knowledge and customer service skills.

Requirements
  • Strong understanding of automotive parts and accessories.
  • Previous experience in a supervisory role or managing a team.
  • Excellent customer service skills with a commitment to meeting and exceeding customer expectations.
  • Strong organizational skills, with the ability to prioritize tasks, manage time efficiently, and handle multiple responsibilities simultaneously.
  • Excellent verbal and written communication skills to interact effectively with customers and team members.
  • Meticulous attention to detail in inventory management and quality assurance.