Store Operations Manager
7 days ago
About the Role
Spectrum is seeking a skilled Retail Store Manager to lead our retail teams and drive sales growth. As a Retail Store Manager, you will be responsible for inspiring and developing your team, sharing your subject-matter expertise, and cultivating creativity within an incentive-based work environment.
About the Team
Our Retail Sales team powers more than 700 store locations across the country, serving our communities and customers with state-of-the-art solutions, including Spectrum Internet, mobile, TV, and voice. You will be supported by experienced territory management, a performance-driven culture, training, and career development opportunities.
Key Responsibilities
- Inspire your team to achieve sales targets and deliver exceptional customer service
- Share your subject-matter expertise and cultivate creativity within the team
- Collaborate with peers to build high-performing teams through best practice sharing
- Coach and develop sales reps to reach their personal and professional goals
- Ensure store success by building positive customer relationships and utilizing probing techniques to overcome obstacles
What You'll Bring
- 3-5 years of sales and customer service experience
- Working inside a retail store environment
- High level of comfort with personal technology
- Intermediate knowledge of software programs, including Excel, Word, and PowerPoint
- Valid driver's license, satisfactory driving record, auto insurance, and reliable personal vehicle
- Ability to lift up to 35 lbs. and stand for prolonged periods of time
What We Offer
- Competitive pay and benefits package
- Opportunities for advancement and career growth
- Supportive team environment with opportunities for networking and professional development
- Comprehensive training and development programs
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