Customer Service Representative

2 weeks ago


Rexburg, Idaho, United States Melaleuca Full time
About Melaleuca

Melaleuca is a leading Health and Wellness company that manufactures and distributes nutritional, pharmaceutical, personal care, facial care, home hygiene, and other wellness products directly to consumers through a full-service catalog and Internet shopping system.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our Customer Service team as a Part-Time Customer Service Associate. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer issues, and promoting our products to customers.

Key Responsibilities
  • Provide professional and courteous service to customers via phone, ensuring a positive experience and meeting customer satisfaction goals.
  • Analyze customer situations and determine viable options to meet customer needs.
  • Accurately process customer orders, offering promotions and services that meet customer needs.
  • Work independently and professionally, maintaining a high level of productivity and accuracy.
Requirements
  • Flexibility is a must in this position, with a guaranteed 40-50 hour workweek.
  • Proficiency in keyboarding and computer skills.
  • Ability to analyze problems and work under stress.
  • Ability to handle confidential information and maintain customer confidentiality.
  • Ability to type 30+ WPM.
Why Join Melaleuca?

Melaleuca offers a dynamic and values-driven work environment, with a focus on promoting physical, environmental, financial, and personal wellness. Our employees enjoy a range of benefits, including a competitive wage, 401(k) with contribution match, tuition reimbursement, company profit sharing, longevity bonuses, and more.



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