Customer Service Representative
4 days ago
At K & G Petroleum Llc Defunct, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for ensuring safety, profitability, and providing excellent customer service.
Key Responsibilities:- Provide exemplary, courteous customer service and handle complaints quickly and tactfully
- Utilize suggestive selling techniques to drive sales while maintaining excellent customer rapport
- Process all sales on cash register properly and accurately, handle cash and other forms of payment; follow cash handling procedures to prevent loss
- Perform multi-function operation of POS (cash register) and other equipment and machines as outlined below
- Perform cleaning duties necessary to maintain site cleanliness inside and out; basic upkeep and/or cleaning of all equipment in the site
- Maintain proper inventory levels and shift closeouts
- Perform duties with minimal supervision, may be required to work irregular work hours
- Notify store management of any observed dishonesty by customers, vendors, or other store employees; follows vendor check-in procedures as well as company policy for confronting shoplifters
- Complete or attend all required employee orientation, training, and/or meetings
- High School diploma or GED (preferred)
- Experience working retail sales and customer service (preferred)
- Work as scheduled and arrive on time
- Communicate (orally and in writing) in English and engage in conversation
- Perform basic arithmetic operations
- Work both independently and part of a team as necessary
- Medical, Dental, Vision, Life Insurance, Short-term and Long-term Disability, and Teladoc (available to full-time employees)
- 401k with company contribution
- Vacation and Sick Pay
- Flexible scheduling
- Career growth
- Full-time and part-time positions
We offer a competitive salary and benefits package to our employees. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please apply today.
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