Brand Sales Representative

2 weeks ago


Santa Clara, California, United States Macys Full time
About Macy's

Macy's is a renowned American department store with a rich history spanning over 160 years. Our commitment to providing exceptional customer experiences, fashion, and value has earned us a loyal customer base.

As a store colleague at Macy's, you will be part of a dynamic team that drives sales results, creates memorable shopping experiences, and builds strong relationships with customers. Our store positions offer a unique opportunity to develop leadership skills, form partnerships, and grow your career in the retail industry.

Job Overview

The Vendor Paid Sales Specialist is a key role that requires exceptional product knowledge and superior selling skills. This colleague will work closely with brand-specific vendors to drive revenue, create an enhanced shopping experience, and deliver exceptional customer service.

Essential Functions
  • Deliver a personalized customer experience that meets their needs and exceeds their expectations.
  • Drive vendor sales by consistently demonstrating exceptional selling skills and product knowledge.
  • Partner with the Customer Experience Manager to identify business-driving opportunities and implement strategies to increase top-line sales.
  • Provide an exceptional customer experience by ensuring the customer is always the priority.
  • Leverage product knowledge to increase sales by educating and assisting customers in making informed purchasing decisions.
  • Convert customers into loyal clients by building strong relationships and providing exceptional service.
  • Maintain high customer readiness standards by ensuring a clean, neat, and easy-to-shop store environment.
  • Perform other customer-facing, vendor-specific duties as needed.
Competencies
  • High School degree or equivalent.
  • Minimum 1 year of previous merchandising or retail experience.
  • Ability to effectively communicate and present information to customers, peers, and all levels of management.
  • Basic math functions such as addition, subtraction, multiplication, and division.
  • Able to use a calculator.
  • Self-starter with the ability to work independently and as part of a team.
  • Good time management skills and ability to follow through on projects in a timely manner.
  • Comfortable with the use of computers and frequent use of RF equipment.
Essential Physical Requirements
  • This position involves constant moving and standing for at least two consecutive hours.
  • Involves lifting at least 30 lbs.
  • May occasionally be required to stoop, kneel, crouch, and climb ladders.
  • May have to reach above eye level.
  • Involves close vision, color vision, depth perception, and focus adjustment.


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