Night Club Operations Manager

7 days ago

New York, New York, United States Innovent Global, Inc. Full time
Job Title: Night Club Manager and Floor Supervisor

Company: Innovent Global, Inc.

Location: Manhattan, NY

Job Type: Full-Time

Job Summary:

We are seeking an experienced Night Club Manager and Floor Supervisor to join our team at a premier high-end nightclub in downtown Manhattan. The ideal candidate will have a strong background in nightlife management, excellent customer service skills, and the ability to thrive in a fast-paced, high-pressure environment.

Key Responsibilities:
  • Operational Management: Oversee the daily operations of the nightclub, including staffing, inventory management, and customer service.
  • Staff Management: Recruit, train, and manage a team of bartenders, waitstaff, security, and other personnel. Ensure staff adhere to company policies and maintain high levels of professionalism.
  • Customer Experience: Ensure that all guests receive an exceptional level of service. Address any customer complaints or issues promptly and effectively.
  • Event Planning: Coordinate and manage special events, theme nights, and VIP parties. Collaborate with marketing and promotions teams to drive attendance and revenue.
  • Financial Management: Monitor and control budgets, costs, and revenue. Prepare financial reports, track sales, and implement strategies to increase profitability.
  • Health & Safety Compliance: Ensure the club adheres to all local, state, and federal regulations, including health and safety codes. Maintain a safe environment for both guests and staff.
  • Vendor Relations: Manage relationships with suppliers, ensuring the timely delivery of goods and negotiating favorable terms.
  • Brand Management: Uphold and enhance the club's reputation by maintaining a high standard of service, ambiance, and overall guest experience.
  • Marketing Collaboration: Work closely with the marketing team to develop and execute promotional strategies to attract and retain guests.
Requirements:
  • Proven experience as a Night Club Manager or similar role in a high-end, upscale nightlife venue.
  • Strong leadership and team management skills with the ability to motivate and lead by example.
  • Excellent customer service and interpersonal skills.
  • Strong financial acumen with experience managing budgets and financial reporting.
  • In-depth knowledge of New York City nightlife trends and customer preferences.
  • Ability to work late nights, weekends, and holidays as required.
  • Exceptional problem-solving skills and the ability to handle high-pressure situations.
  • Knowledge of local, state, and federal health and safety regulations.
  • Experience in event planning and coordination is a plus.

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