Migrant Services Program Manager
4 weeks ago
**About The Excalibur Group**
The Excalibur Group is a dynamic organization seeking an experienced Service Specialist Supervisor to lead our Migrant Reception Center/Respite Facility team in Washington, DC. As a key member of our Office of Migrant Services team, you will provide critical support to DC residents at shelters throughout the district.
**Estimated Salary: $55,000 - $65,000 per year**
**Job Description:**
We are looking for a highly skilled Service Specialist Supervisor to oversee the day-to-day operations of our program and manage the milieu at our shelter facilities. Your primary responsibility will be to provide direct supervision to Service Specialist staff and contribute to our multidisciplinary approach to providing services.
**Key Responsibilities:**
- Ensure accurate reporting and data capture as directed by the District to support cost recovery efforts and District reporting.
- Develop and implement effective tracking systems with input from our Data Team and approval from Office of Migrant Services staff.
- Identify training needs and assist with training for staff to uphold our standards of conduct, policies, and procedures.
- Oversee the management of our temporary housing facility operations and reception services.
**Qualifications:**
- Bachelor's degree in social work or other health and human services field.
- Four years of humanitarian or migrant-support related experience.
- Two years of direct management experience in temporary housing facility operations and reception services.
- Three years of direct service experience working with refugees, migrants, or other vulnerable populations.
- Ability to perform light housekeeping and lifting up to 30 pounds.
**Preferred Qualifications:**
- Professional Registration or Certification including Project Management.
- Fluency in Spanish (bilingual English and Spanish).
**The Excalibur Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status.**
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