IT Services Program Manager
5 days ago
Our client, ABBTECH Professional Resources, is seeking an experienced IT Services Program Manager to lead their End User Services (EUS) team on the ESA V program. This dynamic program supports the Department of Justice and provides a range of IT services, including help desk and desktop support.
The ideal candidate will have excellent leadership skills, strong communication abilities, and a proven track record in managing complex IT programs. As a senior-level manager, you will be responsible for overseeing the daily operations of the EUS team, ensuring seamless delivery of services, and making key strategic decisions to drive business growth.
This role offers a challenging and rewarding career opportunity for a skilled professional looking to take on new challenges and contribute to the success of a leading IT services provider.
About the Job
- Lead the EUS team to deliver high-quality IT services to clients
- Develop and implement effective strategies to improve service delivery and customer satisfaction
- Mentor and coach team members to enhance their skills and performance
- Collaborate with cross-functional teams to ensure alignment and achieve business objectives
Requirements and Qualifications
- Bachelor's degree in Computer Science, Information Technology, or related field
- At least 5 years of experience in IT program management, with a focus on end-user services
- Proven track record of delivering high-quality results in a fast-paced environment
- Excellent leadership, communication, and problem-solving skills
Benefits and Perks
- Competitive salary range: $120,000 - $180,000 per year
- Comprehensive benefits package, including health insurance, retirement plan, and paid time off
- Opportunities for career growth and professional development
What We Offer
ABBTECH Professional Resources is a leading provider of IT services and solutions. Our company values innovation, teamwork, and customer satisfaction. We are committed to providing our employees with a dynamic and supportive work environment that fosters growth and success.
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