Room Service Supervisor

2 weeks ago


Arlington, Texas, United States Loews Arlington Hotel Full time
Job Summary

We are seeking a highly skilled Room Service Supervisor to join our team at Loews Arlington Hotel and Convention Center. As a key member of our hospitality team, you will be responsible for ensuring exceptional service delivery to our guests.

Key Responsibilities
  • Supervise and coordinate the Room Service team to ensure timely and efficient service delivery
  • Monitor and maintain high standards of quality and cleanliness in the Room Service area
  • Coordinate with other departments to ensure seamless service delivery and guest satisfaction
  • Develop and implement strategies to improve service quality and guest satisfaction
  • Train and develop team members to ensure they have the skills and knowledge needed to provide exceptional service
  • Manage and maintain accurate records and reports to ensure compliance with hotel standards
  • Perform other duties as assigned to ensure the smooth operation of the Room Service department
Requirements
  • High school diploma or equivalent required; degree in hospitality or related field preferred
  • Minimum 1+ years of experience in a supervisory role in a high-volume hotel operation
  • Excellent communication and leadership skills
  • Ability to work flexible hours, including evenings, weekends, and holidays
  • Ability to lift and carry food service trays weighing 35+ pounds
What We Offer

Loews Hotels & Co is an Equal Opportunity Employer that offers a competitive salary and benefits package, as well as opportunities for career growth and development.



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