Guest Experience Lead

4 weeks ago


Plymouth, Michigan, United States McDonald's Full time
Guest Experience Leader

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? As a Guest Experience Leader at McDonald's, you'll play a vital role in ensuring our customers have an unforgettable experience every time they visit our restaurant.

Key Responsibilities:
  • Lead the guest experience by checking in with customers and ensuring they're enjoying themselves
  • Handle guest concerns and provide resolutions to their satisfaction
  • Work collaboratively with your team to maintain a welcoming, friendly, and clean restaurant environment
  • Offer expert insight into promotions and benefits of utilizing the McDonald's App and Mobile Order & Pay features
Requirements:
  • A humble and hospitable demeanor
  • Passion for helping and serving others (customers and fellow team members)
  • A desire to learn and grow
  • The ability to communicate effectively and anticipate customer needs
What We Offer:
  • Competitive pay starting at $15.00/hour plus cash incentives
  • Employee discounts and free meals
  • Paid sick leave and/or paid time off
  • Tuition reimbursement and/or educational assistance
  • Training and advancement opportunities
  • Weekly direct deposit
  • 401k plan*Medical, dental, and vision benefits*And much, much more

*Available to full-time employees in select locations.

We're committed to creating a diverse and inclusive work environment where everyone feels valued and respected. If you're passionate about delivering exceptional customer experiences and have a strong desire to grow and develop your skills, we encourage you to apply for this exciting opportunity.


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