Retail Sales Associate

1 day ago


Norton, Virginia, United States FAS MART Full time
About the Role

FAS MART is seeking a highly motivated and customer-focused Retail Sales Associate to join our dynamic team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and achieving sales goals.

Key Responsibilities
  • Customer Service: Greet customers in a friendly and welcoming manner, answer questions, and provide assistance with purchases.
  • Sales Floor Maintenance: Maintain a clean and organized store environment, including restocking shelves, cleaning displays, and emptying trash bins.
  • Sales and Upselling: Identify opportunities to upsell and suggest complementary products to customers, enhancing their shopping experience and driving sales growth.
  • Cash Handling: Accurately manage cash transactions, handle customer payments, and maintain a secure and efficient cash handling process.
  • Team Collaboration: Work collaboratively with colleagues to achieve sales goals, maintain a positive store atmosphere, and provide support during peak periods.
  • Facility Maintenance: Participate in maintaining a clean and welcoming store environment, including cleaning restrooms, ensuring the inside and outside of the store are tidy, and refilling window washing stations.
  • Other Duties: Perform other duties as assigned by management to ensure the smooth operation of the store.
Requirements
  • Age Requirement: Must be 21 years of age or older.
  • Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail.
  • Communication Skills: Ability to read, write, speak, and understand English effectively.
  • Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
  • Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
  • Pre-Employment Screening: Must pass a pre-employment drug screen and be subject to a criminal history background check.
  • Personable and Positive: Friendly demeanor and ability to make people feel welcome.
  • Detail-Oriented: Notice the little things that make a big difference in a customer's experience.
  • Reliable and Responsible: Punctual, trustworthy, and take pride in your work.
  • Flexible: Adaptable and ready to take on a variety of tasks in our fast-paced environment.


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