Expert IT Solutions Professional

4 days ago


Wilmington, Delaware, United States Synerfac Technical Staffing Full time

Expert IT Solutions Professional:

We are seeking an Expert IT Solutions Professional to join our team at Synerfac Technical Staffing. As a key member of our IT support team, you will play a crucial role in providing advanced technical support and ensuring the smooth operation of applications for our diverse range of clients.

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Main Responsibilities:

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  • Provide expert-level support for application issues, diagnosing and resolving problems in a timely and efficient manner.">
  • Manage and troubleshoot application errors and system malfunctions, ensuring minimal downtime and disruption to business operations.">
  • Monitor application performance and system health to detect and address issues proactively.">
  • Perform regular maintenance and updates to ensure applications are running optimally and securely.">
  • Assist end-users by providing guidance and training on application usage and best practices.">

Requirements:

  • ">
  • Bachelor's Degree in Computer Science, Information Technology, or a related field.">
  • Minimum of 5 years of experience in application support or a related technical role.">
  • Proficiency in diagnosing, troubleshooting, and resolving complex application issues.">
  • Strong knowledge of database systems (e.g., Oracle, SQL Server) and programming languages (e.g., .NET, C#, JavaScript).">
  • Excellent communication skills, with the ability to explain technical concepts to non-technical users.">

Preferred Skills:

  • ">
  • Experience with application support in manufacturing, petrochemical, refinery, chemical/industrial, or pharmaceutical/scientific industries.">
  • Experience with remote monitoring and management (RMM) tools.">
  • Knowledge of server and network infrastructure support.">

Estimated Salary: $95,000 - $130,000 per year, depending on location and experience.



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