Expert IT Solutions Professional
4 days ago
Expert IT Solutions Professional:
We are seeking an Expert IT Solutions Professional to join our team at Synerfac Technical Staffing. As a key member of our IT support team, you will play a crucial role in providing advanced technical support and ensuring the smooth operation of applications for our diverse range of clients.
">Main Responsibilities:
- ">
- Provide expert-level support for application issues, diagnosing and resolving problems in a timely and efficient manner.">
- Manage and troubleshoot application errors and system malfunctions, ensuring minimal downtime and disruption to business operations.">
- Monitor application performance and system health to detect and address issues proactively.">
- Perform regular maintenance and updates to ensure applications are running optimally and securely.">
- Assist end-users by providing guidance and training on application usage and best practices.">
Requirements:
- ">
- Bachelor's Degree in Computer Science, Information Technology, or a related field.">
- Minimum of 5 years of experience in application support or a related technical role.">
- Proficiency in diagnosing, troubleshooting, and resolving complex application issues.">
- Strong knowledge of database systems (e.g., Oracle, SQL Server) and programming languages (e.g., .NET, C#, JavaScript).">
- Excellent communication skills, with the ability to explain technical concepts to non-technical users.">
Preferred Skills:
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- Experience with application support in manufacturing, petrochemical, refinery, chemical/industrial, or pharmaceutical/scientific industries.">
- Experience with remote monitoring and management (RMM) tools.">
- Knowledge of server and network infrastructure support.">
Estimated Salary: $95,000 - $130,000 per year, depending on location and experience.
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