Retail Associate

1 day ago


Madison Heights, Michigan, United States Sam's Club Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Member Assistant - Cart Attendant. This role is responsible for providing exceptional customer service, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide exceptional customer service by greeting and assisting members, answering questions, and resolving issues in a timely and professional manner.
  • Ensure a positive shopping experience by maintaining a clean and organized store environment, including the parking lot and cart area.
  • Assist members with their purchases, including loading and unloading items, and providing information on products and services.
  • Operate cash registers and process transactions accurately and efficiently.
  • Maintain a safe and secure store environment by following company policies and procedures, and reporting any incidents or concerns to management.
  • Work collaboratively with other team members to achieve sales goals and provide excellent customer service.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer
  • Competitive hourly wage.
  • Performance-based bonus awards.
  • Health benefits, including medical, vision, and dental coverage.
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance.
  • Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
  • Other benefits, including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
About Sam's Club

Sam's Club is a membership-based warehouse club that offers a wide range of products and services to its members. We are committed to providing exceptional customer service and creating a positive shopping experience for our members.



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