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Frontline Cashier Associate

2 months ago

Madison Heights, Michigan, United States Sam's Club Full time

Job Summary:

We are seeking a highly motivated and customer-focused Frontline Cashier Associate to join our team at Sam's Club. As a Frontline Cashier Associate, you will play a critical role in providing exceptional member service and ensuring a positive shopping experience for our members.

Key Responsibilities:

  • Maintain a positive attitude and provide excellent customer service to members across the club, answering any questions they may have and resolving any issues or concerns.
  • Process member purchases accurately and efficiently, utilizing registers or self-checkout area as needed.
  • Assist members with purchasing decisions, locate merchandise, and promote the company's products and services.
  • Maintain a clean, neat, and member-ready area, including zoning and arranging merchandise.
  • Comply with company policies, procedures, and standards of ethics and integrity, implementing related action plans and using the Open Door Policy as needed.
  • Complete work assignments and priorities by using policies, data, and resources, collaborating with managers, co-workers, customers, and other business partners.

Requirements:

  • Customer Service experience, preferably in a retail environment.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Strong communication and problem-solving skills.
  • Ability to stand for long periods of time and lift up to 25 pounds.

Preferred Qualifications:

  • Experience working with mobile retail applications.
  • Knowledge of retail operations and cash handling procedures.

What We Offer:

  • A competitive hourly rate and opportunities for advancement.
  • A dynamic and supportive work environment.
  • Training and development opportunities to help you succeed in your role.