Financial Relationship Consultant

5 days ago


Stone Mountain, Georgia, United States Citizens Trust Bank Full time
Job Title: Financial Relationship Consultant - Atlanta, GA

Estimated Salary Range: $45,000 - $65,000 per year

About the Job

Citizens Trust Bank is seeking a highly skilled and customer-focused Financial Relationship Consultant to join our team in Atlanta, GA. As a key member of our financial center team, you will play a crucial role in building and maintaining strong relationships with customers, providing exceptional service, and driving sales growth.

Responsibilities:
  • Welcome customers warmly, calling them by name when possible
  • Help customers over the phone, answering calls promptly
  • Ensure excellent customer service throughout all interactions
  • Evaluate customer requests for service charge refunds and process necessary paperwork
  • Research and resolve customer problems, acting as a liaison between departments when needed
  • Represent the bank positively, expanding relations with customers and co-workers
Requirements:
  • High school diploma or equivalent work experience
  • Prior banking experience preferred
  • Prior supervisory experience a plus
  • Basic computer skills and math abilities
  • Excellent communication and interpersonal skills
Benefits:
  • Competitive salary range: $45,000 - $65,000 per year
  • Comprehensive benefits package, including medical, dental, vision, and 401(k)
  • Opportunities for career growth and professional development
  • A supportive team environment with a focus on customer satisfaction


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