Valet Parking Service Specialist

2 weeks ago


White Plains, New York, United States Reimagined Parking Full time
Valet Parking Service Specialist -
At Reimagined Parking, we are looking for dedicated individuals to join our team as Valet Parking Service Specialists.

Employment Type: Full Time

Location: Various Locations

Reporting To: Location Manager

Compensation: $17.00 / hour

Position Overview:
The Valet Parking Service Specialist is responsible for the secure and efficient management of guest vehicles while providing exceptional service that surpasses customer expectations. This role involves prompt responses to customer requests and fostering positive interactions with all guests.

Key Responsibilities:
1. Coordinate the complete valet process, including key retrieval, vehicle parking, and ticket issuance.
2. Enhance customer satisfaction by building rapport, addressing inquiries, and providing directions.
3. Serve as a courteous representative of the company by assisting guests with their vehicles.
4. Implement vehicle safety protocols, manage traffic flow, and ensure proper parking procedures.
5. Handle financial transactions by collecting fees and reconciling revenue at the end of shifts.
6. Greet guests upon arrival, assist with unloading vehicles, and ensure a smooth check-in process.
7. Inspect vehicles for pre-existing damage and accurately document details.
8. Provide excellent customer service by responding to inquiries and directing guests as needed.
9. Report any incidents or claims to management promptly.
10. Maintain professional communication with guests and team members at all times.

Qualifications:
- Must be at least 18 years old.
- Valid driver's license required.
- Ability to operate manual transmission vehicles is preferred.
- Strong customer service and communication skills.
- Clean driving record and acceptable motor vehicle report.
- Ability to thrive in fast-paced environments and make sound decisions.
- Physical capability to move between valet stand and customer vehicles for extended periods.
- Previous experience in valet services is advantageous.

Benefits (Full-Time Employees Only):
- Medical, Dental, and Vision Insurance
- Life and Disability Coverage
- 401K Plan
- Paid Time Off (PTO)

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