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Healthcare Services Coordinator

2 months ago

California, United States The Laser Center of Marin Full time

First Impressions Matter: We are seeking a dedicated individual to join our dynamic team.

About Us: We are a thriving aesthetic medical practice committed to providing an outstanding patient experience.

Role Overview: As a Healthcare Services Coordinator, you will play a vital role in ensuring our patients receive exceptional service. We are looking for someone who embodies professionalism, energy, and a personable approach.

Key Qualifications: The ideal candidate will possess strong communication skills, the ability to manage multiple tasks efficiently, and a background in customer service. Experience in a medical or aesthetic environment is preferred.

Our Services: Our offerings include advanced aesthetic treatments such as injectables, laser therapies, and body contouring.

Responsibilities:

  • Greet patients warmly and professionally.
  • Oversee the patient journey within the clinic.
  • Accurately collect and input patient data, ensuring seamless communication with team members.
  • Manage phone inquiries and schedule appointments effectively.
  • Process payments for services rendered.
  • Assist in patient flow and room management.
  • Support clinical staff with room preparation and turnover.
  • Educate patients on skincare products and home care routines.
  • Promote our extensive range of aesthetic brands.
  • Engage in team collaboration and meetings.

Technical Skills: Familiarity with medical office operations is advantageous. Proficiency in computer systems and basic office equipment is essential. Excellent telephone etiquette and communication skills are a must.

Work Environment: This is a full-time position with a focus on delivering top-tier service in a clinical setting.

Benefits:

  • Comprehensive health coverage
  • Dental and vision insurance
  • 401(k) plan with matching
  • Paid time off
  • Employee discounts

Schedule:

  • Day shifts with occasional weekend requirements.

Experience Requirements:

  • Minimum of 3 years in customer service.

Location Consideration: Candidates should consider their commute when applying.