Parking Operations Manager

4 weeks ago


Seattle, Washington, United States Ace Parking Full time
Parking Operations Manager

At Ace Parking, we are seeking a highly skilled and experienced Parking Operations Manager to join our team. As a key member of our management team, you will be responsible for ensuring that our parking policies and procedures meet expectations and established standards, while maximizing profitability and minimizing financial exposure.

Key Responsibilities:

Participate in the hiring, training, coaching, and counseling processes of team members to ensure performance standards are met in multiple locations.

Plan and direct special event activities, as well as coordinate with other Supervisors and Directors as required.

Respond to and resolve any guest or visitor complaints, vehicle claims, and service discrepancies.

Maintain continual communication with property management, customers, and guests.

Monitor production levels and performance to implement cost reduction initiatives, while supporting a spirit of cooperation among locations and departments.

Maintain a safe and clean work environment by educating and directing team members on the use of equipment and resources.

Requirements:

Bachelor's degree preferred, but not required.

One-year supervisory experience required.

Prior parking experience is a plus, but not required.

Must be willing to work a flexible schedule, and must be available to work weekends.

Must have and maintain a valid driver's license.

Must be able to drive a manual transmission vehicle.

Possess excellent customer service skills.

Demonstrate exceptional oral and written communication skills.

Knowledge of and working skills in Microsoft Office Suite.

Ability to multi-task in a fast-paced working environment.

Ability to work in a high-energy environment, handle multiple tasks, and work within time constraints.

What We Offer:

$33-40/hourly wage.

The Company provides a full range of benefits, such as paid vacation, sick, and holidays, as well as health insurance plans, life insurance options, including a 401K plan.

The building of supportive, professional relationships.

Job training and career development.

Equal Employment Opportunity:

Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation.

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