Valet Parking Attendant

4 weeks ago

Seattle, Washington, United States Ace Parking Full time
About Us: At Ace Parking, we pride ourselves on being the nation's leading parking management expert. Our company's success is built on recognizing the value of our people, which is why we strive to create a positive and thriving work environment. With over 72+ years of experience, we understand what it means to earn "Every Thank You," treating our clients, partners, guests, and team members with utmost respect and courtesy.

Culture: Our strong, distinctive culture is heavily influenced by a shared vision, style, and values. We have clear values, caring, loyalty, humility, and a deep commitment to community, which often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.

About the Position: As a Valet Parking Attendant, you will be committed to our core values of accountability, communication, family, exceptional service, and profitability. Your duties will include:

Accountability:
  • Promptly and safely park and retrieve vehicles following company policies and procedures.
  • Maintain accurate records of parked vehicles and ensure keys are securely stored.
  • Adhere to company policies and safety guidelines at all times.

Communication:
  • Greet guests warmly and professionally, establishing a positive first impression.
  • Effectively communicate parking procedures and fees to guests.
  • Assist customers with any questions or concerns they may have, and handle any issues in a calm and professional manner.
  • Coordinate with fellow team members to ensure efficient service delivery.

Family:
  • Foster a collaborative and supportive team environment, treating colleagues as an extension of your work family.
  • Assist team members during peak times or when needed, promoting a sense of unity and cooperation within the department.

Exceptional Service:
  • Provide outstanding customer service by promptly assisting guests with their parking needs and answering any questions or concerns.
  • Exhibit a friendly and courteous demeanor, always willing to go the extra mile to meet guest expectations.
  • Maintain cleanliness and organization of the parking lot and surrounding areas, including clearing any debris or trash.
  • Provide additional customer service assistance as needed, such as carrying bags or assisting with directions.

Profitability:
  • Maximize revenue by efficiently managing parking spaces and ensuring all fees are collected accurately.
  • Report any maintenance issues or equipment malfunctions promptly to minimize downtime.

About YOU: To be successful in this role, you should possess excellent communication and interpersonal skills, a strong sense of accountability and responsibility, and the ability to work effectively in a team environment. You should also have exceptional customer service skills, be reliable, friendly, and able to create a lasting impression. Previous valet or customer service experience is a plus.

What We Can Offer You:
  • Compensation Range: $19.97-$20.97 an hour plus tips
  • Medical, dental, vision, life insurance coverage for full-time, eligible employees.
  • Flexible Spending Accounts for full-time, eligible employees
  • 401k
  • Vacation/Sick for full-time and part-time employees
  • Holiday for full-time and part-time employees
  • Discount programs

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