Parking Lot Attendant

3 weeks ago

Seattle, Washington, United States Ace Parking Full time

About Us:

Ace Parking is a leading parking management expert with over 72+ years of experience. Our company values are the glue that binds our business, clients, and team members. We have a strong, distinctive culture that is heavily influenced by a shared vision, style, and values. Our team members are passionate about logistics and people, and we are committed to providing exceptional customer service.

About the Position:

We are seeking a Lot Attendant to join our team. As a Lot Attendant, you will be responsible for the smooth running of our parking lot, ensuring that vehicles are parked correctly and safely, and providing excellent customer service to all patrons. Your duties will include assisting the supervisor in monitoring garage performance, keeping accurate records of daily activities, and monitoring the parking facility and loading dock operations to ensure the safety and security of all individuals and their vehicles.

Responsibilities:

• Assist supervisor in monitoring garage performance, cleanliness, and other areas of operation.
• Keep accurate records of daily activities, manage vendor log, delivery vehicle access, and any issues.
• Monitor the parking facility and loading dock operations to ensure the safety and security of all individuals and their vehicles.
• Ensure that all vehicles are parked in an orderly and safe manner and perform routine vehicle car counts.
• Assist with traffic control during peak hours.
• Greet guests warmly and professionally, establishing a positive first impression.
• Provide clear directions and information on parking rates and payment options.
• Report any security concerns, incidents, maintenance issues or any damage to the appropriate authorities or management.
• Monitor, track, and enforce parking regulations and policies, report violations to the garage manager and/or supervisor.
• Assist fellow team members, security, building management, and/or engineering during busy periods or when needed, promoting a sense of unity and cooperation.
• Greet customers, delivery drivers, vendors, guests, and building employees with a friendly and helpful attitude, assisting them with their parking needs.
• Keep parking lots, loading dock, and surrounding areas clean and free of debris including oil spills, water, ice, and snow.
• Offer exceptional service by going the extra mile to assist customers with their needs.
• Offer assistance with parking and directions as needed.
• Maximize profitability by providing exceptional customer service.
• Perform routine maintenance tasks, such as cleaning and clearing debris from parking areas and walkways.
• Assist with garage operations such as checking and resolving parking equipment failures, maintain and restock equipment, manage inventory, etc.
• Report any equipment malfunctions or maintenance needs for timely repairs.

About You:

We are looking for a candidate with a passion for logistics and people. The ideal candidate will have a high school diploma or equivalent, strong communication and interpersonal skills, and the ability to work in various weather conditions.

What We Can Offer You:

Ace Parking offers a competitive compensation package, including a compensation range of $23.00-$24.00 per hour, medical, dental, vision, life insurance coverage for full-time, eligible employees, flexible spending accounts for full-time, eligible employees, 401k, vacation/sick for full-time and part-time employees, holiday for full-time and part-time employees, and discount programs.

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