Client Support Specialist
4 days ago
We are seeking a dedicated and compassionate Client Support Staff to join our team at The Salvation Army Central Territory. As a key member of our social services team, you will play a vital role in providing emotional, spiritual, and guidance to residents, while maintaining compliance with our established policies and procedures.
Key Responsibilities:- Provide emotional, spiritual, and guidance to residents, ensuring their well-being and safety.
- Maintain compliance with The Salvation Army's established policies and procedures, including the Employee Manual, Shelter Guide, and Resident Guidelines Booklets.
- Conduct intake and assessment interviews, ensuring familiarity with shelter documents and forms.
- Perform breathalyzer and urinalysis tests as needed, taking necessary action and logging results.
- Supervise daily resident chores and room responsibilities.
- Assist with meal preparation, clean-up, and facility maintenance.
- Supervise and coordinate daily activities, including laundry, cleaning, and security.
- Organize and lead special programs as assigned by supervisor.
- Assume responsibility for the development and implementation of client service plans.
- Generate statistical data reports as assigned, adhering to government guidelines.
- Maintain necessary logs and reports, adhering to departmental budgets.
- Develop and implement the department's annual budget in conjunction with the Divisional Finance Department and Divisional Social Services Director.
- Be available to work any shift as assigned, with flexibility to adapt to changing needs.
- Participate in outdoor and off-property trainings as assigned.
- Represent The Salvation Army in a professional manner, upholding our Doctrines, mission statement, values, and position statements.
- High School Diploma or Equivalent.
- Prior experience with social service agencies or related fields is helpful but not necessary.
- CPR First Aid and Emergency First Aid training is preferred.
- Certification from The Salvation Army Safe from Harm trainer is preferred.
This position requires light to moderate physical work, with regular periods of standing, walking, and lifting up to 50 pounds. The work environment is an office setting with a low to moderate noise level.
The Salvation Army is an equal opportunity employer. We encourage candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree to apply.
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