Customer Experience Associate
7 days ago
**Join Our Team at Massage Envy Kyle Marketplace**
We're looking for a motivated and customer-focused Sales & Customer Service Associate to help us deliver exceptional experiences for our clients. If you're passionate about providing top-notch service and have a talent for building strong relationships, we'd love to hear from you
**Key Responsibilities:**
- Deliver outstanding customer service to ensure client satisfaction and loyalty
- Promote Total Body Care services by educating clients on new and expanded offerings, selling the Massage Envy Wellness Program, and encouraging homecare retail purchases based on service provider recommendations
- Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
**What We Offer:**
- A competitive base pay of $15 or more per hour, plus bonuses and commissions
- Employer-paid healthcare, including medical, dental, and vision plans
- Matching 401(k) plan
- Paid time off for full-time employees
- Employee referral bonus program
- Employee Assistance Program
- A flexible schedule to maintain a healthy work-life balance
- In-depth product and service training
- A free massage, skincare, or stretch service each month
- 45% off all products
**Requirements:**
- High school diploma (or equivalent) and previous retail or sales experience (preferred)
- Critical thinking skills with excellent math and computer abilities, as well as multitasking capabilities
- Great people skills and ability to establish positive relationships with guests
- Supporters of total body care with a general knowledge of massage and skin care services
**Salary Estimate:** Based on industry standards and local cost of living, we estimate the salary range for this position to be around $35,000-$45,000 per year, depending on experience and qualifications.
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