Sales & Customer Service Representative

6 days ago


Kyle, Texas, United States Massage Envy Full time

**About Massage Envy Kyle Marketplace**

Are you passionate about delivering exceptional customer experiences? Do you have a talent for building strong relationships with clients?

We're seeking a highly skilled Sales & Customer Service Associate to join our team at Massage Envy Kyle Marketplace in Kyle, TX. As a valued member of our staff, you'll play a critical role in promoting our Total Body Care services and fostering a positive, supportive work environment.

**Key Responsibilities:**

  • Provide top-notch customer service to ensure client satisfaction and loyalty
  • Promote Total Body Care services by educating clients on new and expanded offerings, selling the Massage Envy Wellness Program, and encouraging homecare retail purchases based on service provider recommendations
  • Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions

**What We Offer:**

  • A competitive base pay of $15 or more per hour, plus bonuses and commissions
  • Employer-paid healthcare, including medical, dental, and vision plans
  • Matching 401(k) plan
  • Paid time off for full-time employees
  • Employee referral bonus program
  • Employee Assistance Program
  • A flexible schedule to maintain a healthy work-life balance
  • In-depth product and service training
  • A free massage, skincare, or stretch service each month
  • 45% off all products

**Requirements:**

  • High school diploma (or equivalent) and previous retail or sales experience (preferred)
  • Critical thinking skills with excellent math and computer abilities, as well as multitasking capabilities
  • Great people skills and ability to establish positive relationships with guests
  • Supporters of total body care with a general knowledge of massage and skin care services

**Salary Estimate:** Based on industry standards and local cost of living, we estimate the salary range for this position to be around $35,000-$45,000 per year, depending on experience and qualifications.



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