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Billing and Collections Specialist
2 months ago
The Accounts Receivable Specialist will be responsible for managing the organization's receivables to ensure precise and prompt collection of payments. This position includes maintaining financial documentation, processing invoices, reconciling accounts, and liaising with clients to address any billing concerns.
The ideal candidate should possess experience in the healthcare sector, especially with durable medical equipment (DME), and a solid grasp of insurance billing and reimbursement protocols.
Key Responsibilities:
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Invoice Processing: Create, review, and dispatch invoices to clients and insurance providers for DME products and services.
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Payment Monitoring: Track and follow up on outstanding receivables, ensuring prompt payment collection.
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Account Reconciliation: Align accounts receivable balances with general ledger accounts and rectify discrepancies.
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Client Communication: Engage with clients and insurance entities regarding billing questions, payment statuses, and account inconsistencies.
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Record Keeping: Ensure accurate documentation of all accounts receivable transactions, including payment histories and communications.
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Aging Analysis: Prepare and evaluate aging reports to pinpoint overdue accounts and prioritize collection actions.
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Regulatory Compliance: Adhere to company policies, industry standards, and insurance requirements related to billing and collections.
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Claims Processing: Submit and monitor insurance claims, manage denials, and collaborate with insurance companies to resolve payment challenges.
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Operational Improvement: Identify and implement enhancements to boost the efficiency and accuracy of accounts receivable functions.
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Team Collaboration: Collaborate closely with sales, customer service, and finance teams to ensure smooth operations and client satisfaction.
Qualifications:
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Education: Associate's degree in Accounting, Finance, or a related discipline. Bachelor's degree is preferred.
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Experience: At least 2 years of experience in accounts receivable, ideally within the durable medical equipment or healthcare field.
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Knowledge: Comprehensive understanding of insurance billing procedures, Medicare/Medicaid, and DME-specific regulations.
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Skills:
- Proficiency in accounting software and MS Office, particularly Excel.
- Exceptional communication and interpersonal skills.
- Strong analytical and problem-solving capabilities.
- Attention to detail and a high level of accuracy.
- Ability to manage multiple tasks and effectively prioritize workload.
