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Receptionist for Construction Firm

2 months ago


San Jose, California, United States Express Employment Professionals San Jose Full time

Position Overview:

Express Employment Professionals San Jose is currently in search of a reliable receptionist to support a construction firm. This role is crucial as it serves as the initial point of contact for clients and visitors, ensuring a high standard of customer service and administrative assistance. The ideal candidate will be organized, detail-oriented, and capable of thriving in a busy environment. Bilingual proficiency in Spanish and English is required.

Key Responsibilities:

  • Handle all incoming phone calls during regular office hours, providing essential information promptly.
  • Manage and distribute incoming emails to the appropriate departments.
  • Welcome and assist visitors by greeting and directing them as necessary.
  • Sort and distribute daily mail, deliveries, and couriers.
  • Prepare shipments and send items as required.
  • Oversee office supplies, ensuring inventory is maintained and reordered as needed.
  • Ensure security protocols are followed, managing access through a logbook for guests and directing vendors to the right departments.
  • Perform various clerical tasks such as filing, photocopying, collating, faxing, and scanning documents.

Qualifications:

  • High school diploma or equivalent is mandatory.
  • Bilingual in Spanish and English is essential.
  • Prior experience in a receptionist or administrative capacity is preferred.
  • Strong verbal and written communication skills are required.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is necessary.
  • Ability to multitask and prioritize effectively is crucial.
  • Exceptional organizational skills and attention to detail are important.
  • Professional demeanor with a customer service-focused attitude is expected.
  • Capability to work independently as well as collaboratively within a team.
  • Familiarity with basic office equipment such as fax machines, printers, and phone systems is beneficial.
  • Knowledge of the roofing or construction industry is an advantage.
  • Ability to maintain confidentiality and manage sensitive information appropriately.