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Receptionist for Construction Firm
2 months ago
Position Overview:
Express Employment Professionals San Jose is currently in search of a reliable receptionist to support a construction firm. This role is crucial as it serves as the initial point of contact for clients and visitors, ensuring a high standard of customer service and administrative assistance. The ideal candidate will be organized, detail-oriented, and capable of thriving in a busy environment. Bilingual proficiency in Spanish and English is required.
Key Responsibilities:
- Handle all incoming phone calls during regular office hours, providing essential information promptly.
- Manage and distribute incoming emails to the appropriate departments.
- Welcome and assist visitors by greeting and directing them as necessary.
- Sort and distribute daily mail, deliveries, and couriers.
- Prepare shipments and send items as required.
- Oversee office supplies, ensuring inventory is maintained and reordered as needed.
- Ensure security protocols are followed, managing access through a logbook for guests and directing vendors to the right departments.
- Perform various clerical tasks such as filing, photocopying, collating, faxing, and scanning documents.
Qualifications:
- High school diploma or equivalent is mandatory.
- Bilingual in Spanish and English is essential.
- Prior experience in a receptionist or administrative capacity is preferred.
- Strong verbal and written communication skills are required.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is necessary.
- Ability to multitask and prioritize effectively is crucial.
- Exceptional organizational skills and attention to detail are important.
- Professional demeanor with a customer service-focused attitude is expected.
- Capability to work independently as well as collaboratively within a team.
- Familiarity with basic office equipment such as fax machines, printers, and phone systems is beneficial.
- Knowledge of the roofing or construction industry is an advantage.
- Ability to maintain confidentiality and manage sensitive information appropriately.