Retail Sales Professional

5 days ago


New York, New York, United States KITH Full time

About KITH

KITH is a leading lifestyle brand and progressive retail concept that's celebrated globally for its ability to tell stories, evoke nostalgia, and connect product to the passion it's woven with.

Job Summary

We are seeking a highly motivated and customer-focused Seasonal Customer Experience Associate to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, supporting sales floor operations, and maintaining a visually appealing sales environment.

Key Responsibilities

  • Customer Service
    • Provide best-in-class customer service to all KITH customers, greeting and assisting them in a friendly and professional manner.
    • Support Client Advisors to ensure clients are receiving genuine and efficient service both during and after their store experience.
  • Sales Floor Operations
    • Efficiently complete cashier responsibilities, including cash handling, processing returns, and Mobile POS transactions.
    • Support sales floor replenishment, stockroom organization, and the upkeep of visual standards.
    • Partner with Management and Visual teams to maintain a visually appealing sales floor and ensure the brand's visual standards are always met.
  • Inventory Management
    • Aid in the execution of cycle counts, physical inventories, or other inventory management tasks as required by the business.
  • Team Collaboration
    • Communicate effectively with the Management team for overall responsibilities and directions on projects and tasks.
    • Partner with Management and Visual teams to execute action plans in the most efficient way possible.

Requirements

  • Experience
    • 1+ year(s) experience in a retail sales position.
    • 1+ year(s) in customer service roles, preferred but not required.
    • 1+ year(s) in apparel, footwear, or luxury goods, preferred but not required.
  • Skills/Abilities
    • Standing and walking for prolonged periods of time.
    • Lifting or moving up to 30 pounds.
    • Bending, twisting, reaching, and climbing ladders/step stools and other physical tasks related to standard retail operations.
    • Efficient time management skills.
    • Ability to multi-task and manage multiple projects at once.

Personal Characteristics

  • Strong communicator.
  • Team-player.
  • Self-starter.
  • Adaptive and resourceful.

Personal Qualities

  • Personable and welcoming.
  • Energetic.
  • Consistent positive energy.

Language Code

en-US



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