Operations Coordinator

3 weeks ago


Madison, Wisconsin, United States U W-MADISON DIV. CONTINUING STUDIES Full time
Job Summary:

The Operations Coordinator is a key member of the Multicultural Student Center (MSC) staff, responsible for overseeing the general operations of MSC spaces and identity centers located within the Red Gym. This role involves supervising a team of student staff responsible for front desk services, event setup and teardown, and managing inventory of technology and office supplies.

Responsibilities:
  • Implement and execute established policies and procedures to ensure efficient and sustainable operations of the MSC.
  • Schedule logistics and secure resources to contribute to the day-to-day operational success of the MSC.
  • Analyze data and trends, compile progress reports, and provide recommendations to support the assigned operational work unit.
  • Assist, recommend, and advise staff on unit or program administrative issues, personnel matters, and budgetary problems.
  • Supervise student staff operations team, including hiring, training, timesheet approval, and performance evaluations.
  • Coordinate MSC tours, visits, fundraising, and tabling requests.
Requirements:
  • Manages MSC operations, including front desk services, reservations system and protocols, policy development and enforcement, setup and takedown procedures, and customer service standards and expectations for student staff.
  • Supervises a team of 12-14 interns responsible for front desk services, event setup and teardown, and inventory management.
Working at U W-MADISON DIV. CONTINUING STUDIES:

The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies.



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