Customer Service Representative

3 weeks ago


Port Washington, New York, United States Global Channel Management Full time

About Global Channel Management, we're looking for a skilled Customer Service Representative to join our team.
As a French/English Customer Service Rep, you'll need 1+ years experience in customer service, hospitality, or call center environments.

Our ideal candidate will have:
- High school diploma
- Excellent telephone etiquette and communication skills
- Strong verbal and written communication skills
- Demonstrated listening and comprehension skills
- Ability to maintain composure under pressure
- Strong PC skills, including MS Office and Excel

Salary: $17.50-$20.00 per hour, depending on your language proficiency.

Job duties include:
- Answering incoming calls and processing orders
- Resolving customer complaints and issues
- Correctly documenting customer interactions and tracking call types
- Maintaining support service levels and upholding customer service standards

If you're a team player with strong interpersonal skills, we'd love to hear from you



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