Service Desk Representative
3 weeks ago
Service Desk Representative
Job SummaryWe are seeking a highly motivated Service Desk Representative to join our team at Belcan. As a key member of our customer support team, you will provide exceptional support to our clients via phone, resolving issues and answering questions in a prompt and professional manner.
Key Responsibilities:- Respond to customer inquiries and resolve issues via phone and email
- Maintain accurate records of customer interactions and track call types
- Collaborate with internal teams to resolve complex customer issues
- High school diploma or equivalent required; higher education degree preferred
- 1+ year(s) of experience working in customer service, hospitality or call center environment
- Excellent communication and problem-solving skills
We offer an estimated annual salary of $60,000, based on experience and location. Benefits include comprehensive health insurance, paid time off, and opportunities for career advancement.
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Front Desk Representative
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Customer Service Representative
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Global Customer Service Representative
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Customer Service Representative French Language
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