Patient Care Coordinator
1 week ago
The Patient Care Coordinator (Dental) is the first point of contact for everyone contacting the Comprehensive Community Health Centers Inc. The position requires medical/dental office knowledge and the ability to input data accurately into the computer system. Must be detail-oriented with excellent interpersonal and customer service skills. Greets, schedules, and directs patients.
Key Responsibilities- Welcome and greet all patients, visitors, and guests in person or over the phone, with a strong focus on patient experience.
- Register new patients and update existing patient demographics by collecting detailed information, including personal and financial information.
- Ensure all necessary household and income information is current.
- Identify payer source, verify insurance, and obtain any necessary authorizations, assign correct pay type, and collect payments due.
- Copy, scan, and fax documents as needed.
- Maintain provider schedules following office scheduling policies.
- Promptly answer all incoming calls while maintaining a polite and consistent phone manner and using proper phone etiquette.
- Respond to patients, prospective patients, and visitor inquiries in a courteous manner.
- Take messages for providers and staff as needed.
- Responsible for keeping the front office and reception area clean and organized.
- Attend trainings and meetings as needed.
- Handle incoming and outgoing mail per office protocols.
- Prepare daily reports and batches for the business office.
- Facilitate patient flow by following check-in protocols, being aware of delays, and communicating with patients and clinical staff.
- Able to anticipate inventory and equipment needs and communicate needs to appropriate staff.
- Complete billing and collection processes and prepare for distribution to appropriate sources.
- Aware of and able to abide by all HIPAA regulations protecting patient confidentiality.
- May perform other duties assigned by management as needed.
- Greet patients before they greet you.
- Listen, respond, and make eye contact with every patient.
- Personalize interactions with each patient.
- Explain to each patient the process of care.
- Provide patients with updates throughout their visit.
- High School Diploma or GED.
- Two years of experience in a community health setting preferred.
- Medical or dental assistant certification preferred.
- Experience in operating a computer and word processing.
- Bilingual in Spanish and English is required.
- Ability to travel between clinics is required.
- $18-$20 hourly.
- Medical, dental, and vision – 100% paid by Employer.
- Life insurance and accidental dismemberment – 100% paid by Employer.
- Paid holidays.
- Paid time off.
- 401K.
- 401K matching.
- Flexible spending account.
- Fringe.
- Supplemental insurance.
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Patient Care Coordinator
19 hours ago
Sunland, California, United States Comprehensive Community Health Centers Inc. Full timePatient Care Coordinator (Dental) Job SummaryThe Patient Care Coordinator is the primary point of contact for patients, visitors, and guests. This role requires strong communication and interpersonal skills, as well as the ability to input data accurately into the computer system. The ideal candidate will be detail-oriented, customer-focused, and able to...
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Patient Care Coordinator
1 week ago
Sunland, California, United States Comprehensive Community Health Centers Inc. Full time{"title": "Patient Care Coordinator (Dental)", "summary": "The Patient Care Coordinator is the first point of contact for everyone contacting the Comprehensive Community Health Centers Inc. The position requires Medical/Dental office knowledge and the ability to input data accurately into the computer system. Must be detail oriented with excellent...
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Patient Care Coordinator
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Sunland, California, United States Comprehensive Community Health Centers Inc. Full timePatient Care Coordinator (Dental) Job SummaryThe Patient Care Coordinator (Dental) is the first point of contact for everyone contacting the Comprehensive Community Health Centers Inc. The position requires medical/dental office knowledge and the ability to input data accurately into the computer system. Must be detail-oriented with excellent interpersonal...
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