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Retail Management Trainee

2 months ago

Houston, Texas, United States Star Furniture Full time

Position Overview

RETAIL MANAGEMENT TRAINEE collaborates closely with the Store Manager to gain comprehensive knowledge of store operations. The primary objectives include: 1) understanding the daily functions of a retail environment; 2) fostering a positive atmosphere that prioritizes the well-being of both team members and customers; and 3) mastering the operational responsibilities associated with store management. The aim is to achieve proficiency in all aspects of store leadership within a designated training period.

Key Responsibilities:

  • Meeting and exceeding sales targets.
  • Providing the necessary leadership to cultivate a positive and growth-focused store environment.
  • Ensuring an exceptional customer experience that reflects the company’s standards.
  • Upholding visual merchandising standards, including product presentation and store condition.
  • Implementing and maintaining a structured prospecting strategy.
  • Overseeing all customer service operational processes.
  • Spending a minimum of 50% of scheduled hours on the sales floor.

Additional Duties:

  • Ensuring adherence to protocols for sales promotions, invoicing, and product delivery.
  • Facilitating daily sales meetings.
  • Reviewing and approving sales reservations.
  • Conducting monthly one-on-one meetings with associates.
  • Maintaining staffing levels in accordance with HR guidelines across all store areas.
  • Ensuring compliance with the sales process among all associates.
  • Managing performance effectively.

Required Competencies:

  • Strategic thinking abilities.
  • Problem-solving skills.
  • Customer service orientation.
  • Flexibility and adaptability to new procedures.
  • Emotional intelligence for building relationships.
  • Strong teamwork and collaboration skills.
  • Dependability and accountability in work commitments.

Supervisory Role: Assists in overseeing the sales team and support staff.

Work Environment: This role operates within a retail showroom setting and routinely utilizes standard office equipment.

Physical Requirements: The physical demands outlined here are representative of those required to successfully perform the essential functions of this position. Regularly required to communicate effectively, stand, walk, and use hands and fingers for various tasks.

Position Type: This is a management-level role with an expectation of 40+ hours of work per week, including potential additional hours for high-impact events.

What We Offer:

  • Competitive salary.
  • Comprehensive benefits package, including health care options.
  • 401(k) plan.
  • Generous employee discount.
  • Paid time off.
  • Voluntary long-term disability and life insurance options.

Equal Opportunity Employer